
Zakaria Yehia Mohamed
Indirect Procurement Section Head at Samsung Electronics
Haram, Giza, EgyptWork Experience
Indirect Procurement Section HeadFull Time
Mar 2017 - Present -8 yrs, 3 months
- Job Details: Led a team to oversee the purchase and contracting of indirect Procurement and service contracting to meet internal customer requirements as per specified key performance matrices. Manage projects within assigned categories with the ability to meet defined timelines and provide status updates to partners and business leaders. Makes recommendations on policies and procedures as needed to ensure the success and compliance of all procurement related activities Developing and executing procurement category and strategic sourcing strategies for a wide range of goods and services that will be needed to continue business operations covering all bases of category management including contract, risk, spend, and performance. Conduct historical analysis on business practices and stakeholder behavior to effectively derive and prioritize business requirements when interacting with supplier markets Develop and negotiate manage contracts with strategic and/or material suppliers for outsourcing of services. Contribute to new business initiatives and projects and review and communicate the impact on purchasing activities. Conduct market research and identify new suppliers. Provide management reports and key performance data. Takes part in writing requests for quotes [RFQ] and formal bids. Tracking spend and savings performance within Categories, defining & reporting budgetary impact Assess and mitigate procurement risks and supply distributions Monitor supplier performance observing contract obligations, SLA's, KPI's, and metrics to maximize compliance and avoid issues Communicate effectively with internal and external stakeholders Build relationships with key suppliers.
Indirect Procurement SpecialistFull Time
Jan 2016 - Mar 2017 -1 yr, 2 months
- Job Details:• Handling Local and Foreign Procurement. • Responsible for the sourcing of MRO requirements for certain projects. • Manage open order reports, vendor follow up on late Deliveries, pricing issues, etc. • Handling services Bidding [ Rental, Cleaning, Outsourcing, Transportation, etc.] • Following procurement process through Samsung E-Quotation System & G-ERP • Identifies and selects vendors, and negotiates prices, terms and delivery methods for the assigned area of procurement. • Ensure accurate and on-time purchasing and Contracting of all products and services as required. • Ensure a proper filing system of all purchasing related documentation for auditing purposes. • Handling with our Logistics, Customs Team our foreign related orders • Responsible for obtaining best prices for purchased goods and services. • Comply with the internal business policies and procedures.
Logistics and Customs SpecialistFull Time
Apr 2014 - Jan 2016 -1 yr, 9 months
- Job Details:• Maintain accurate records of each shipment and manage HS-Code and KPI. • Paying, or arrange for payment of taxes and duties. • Register Import Shipments on G-ERP, and management of Documents Keeping storage. • Collaborate with production teams to ensure timely delivery and prioritize tasks to ensure efficient communication and effective planning of delivery schedules • Monthly Reporting of Customs and Logistics Amounts [import, export, logistics cost, duty refunds, etc.] for our subsidiary to top management • Report ongoing customs issues to Samsung HQ for support and resolution. • Administrate all transaction with custom rules and regulation for sea and air shipments. • Allocating the correct license depending on type of imported goods. • Collaborate with Customs Officials to ensure accurate duty refunds and tariff classification or reclassification and assist to discuss any potential issues or disputes and provide support for any appeals that may aris
Sales Advisor Full Time
Vodafone Egypt
Nov 2013 - Apr 2014 -5 months
Egypt
- Job Details: Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with a superior customer service. Follow up all customers related issues and provide timely feedback to Vodafone Egypt High Customers. Adhere to Customer Operations Department policies and procedures. Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. Handle all USB and mobile internet basic trouble shooting related issues. Explore the required negotiation skills for making payments' deals when needed. Create a smooth communication channel with different departments to resolve customer problems Applicable directly coordinate with customers to assist them with any questions or issues arising from their use of Vodafone’s business solutions and hardware.
Customer Care RepresentativeFull Time
Etisalat Egypt
Dec 2012 - Nov 2013 -11 months
Egypt , Cairo
- Job Details: Provide Etisalat High customers with all required information related to the company products and services with delighting them with a superior customer service. Applying FCR concept for all customers inquires. Follow up all customers related issues and provide timely feedback to Etisalat High Customers. Adhere to Customer Operations Department policies and procedures. Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. Handle all USB and mobile internet basic trouble shooting related issues.
Education
Bachelor's Degree in Accounting
Beni Suef University (BSU)Jan 2008 - Jan 2012 - 4 yr
Skills
- Risk Management
- Supplier Relation Management
- Data Analysis
- e-procurement
- Reporting
- Negotiation
- Contract Management
- People Management
- Stakeholders
- Sourcing
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Certified In production and inventory management
Association for Supply Chain Management.·2023BULATS
2012ICDL
2011