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Zakaria Hassanein Farag

Possess excellent leadership

Sahel, Cairo, Egypt

Work Experience

  • Hotel Operations & Customer Support ManagerFull Time

    Formerly Le Meridien Makadi - Tiaheights Resort Hotel *5

    Aug 2014 - Present -10 yrs, 10 months

    Egypt , Red Sea

    • Job Details:14- Ex Le Meridien – Tiaheights Makadi Bay , + Huge Aqua Park - Hurghada, Egypt 5* Hotel – 1468 Rooms and 14 F&B outlets Responsibilities: □ Leading a team of ( 1009 Employee ) □ Responsible for the financial results, human resource and training, development of new properties, quality of the operations as well as sales and marketing □ Property and asset maintenance, renovations, furnishing, and dealing with contractors and suppliers □ Facilitated support to the sales-team to ensure positive P&L and target achievement Reason to move on: [I am willing to relocate for a better opportunity.…]
  • General ManagerFull Time

    Sea & Sun Hotel Dahab * 5

    Aug 2013 - Jul 2014 -11 months

    Egypt , South Sinai

    • Job Details:13-Sea & Sun Hotel Dahab – Sharm El Shaikh Aug. 2013 to Jul. 2014 General Manager 5* Hotel – 200 rooms divided in blocks facing the sea Responsibilities: □ Reporting to the ( The Chairman…) □ Leading a team of ( 130 Employee ) □ Responsible for the financial results, human resource and training, development of new properties, quality of the operations as well as sales and marketing □ Property and asset maintenance, renovations, furnishing, and dealing with contractors and suppliers □ Facilitated support to the sales-team to ensure positive P&L and target achievement Reason to move on: [I am willing to relocate for a better opportunity.…]
  • Hotel ManagerFull Time

    Ex Le Meridien Makadi Tiaheights Hotel * 5

    May 2010 - Jul 2013 -3 yrs, 2 months

    Egypt , Red Sea

    • Job Details:5* Resort Hotel with 1049 rooms and 14 F&B outlets www.tiaheights.com Responsibilities: □ Reporting to the ( The Area General Manager…) □ Leading a team of 900 □ Managing a complete rooms renovation + the Aqua Park facilities □ Started to add more facilities and new outlets on the beach □ Managed about 20 shops in the shopping arcade of the hotel □ Controlled and managed the whole departments budgets □ Coordinated the organizational and administrative functions in all areas □ Monitored the activities and trends of competitor hotels □ Providing creative ideas to project and enhance the image of the hotel Reason to move on: ( to relocate for a better opportunity. …]
  • General ManagerFull Time

    Zak Royal Wings Hotel * 5

    Jun 2008 - Apr 2010 -1 yr, 10 months

    Egypt , Red Sea

    • Job Details: □ Responsible for the financial results, human resource and training, development of new properties, quality of the operations as well as sales and marketing □ Property and asset maintenance, renovations, furnishing, and dealing with contractors and suppliers □ Facilitated support to the sales-team to ensure positive P&L and target achievement
  • Education

    • B.A Bachelors in Business Administration, Hotel and Restaurant Management , Orlando University, USA in Bachelors in Business Administration, Hotel and Restaurant Management , Orlando University, USA

      Bachelors in Business Administration, Hotel and Restaurant Management , Orlando University, USA

      Jan 2011 - Jan 2013 - 2 yr

    • Hotel Management & Business Administration in Hotels Management & Business Admin.

      Glion Institue Switzerland

      Jan 2000 - Jan 2003 - 3 yr

    • College Diploma in German Dept.

      Ain Shams University (ASU)

      Jan 1978 - Jan 1982 - 4 yr

    • High School - Thanaweya Amma

      AlTawfiqia Secondery School

      Jan 1978 

    Achievements

    i've achievements in Alalson Faculty ( Languages Faculty ) the Diploma in German language with its phases , .and the following courses : Courses & certificates □ Hospitality Department Trainer □ Training & Supervision □ Disposal & Recycling □ Presentation Skills Another Achievements : Special Awards / International Tourism Fairs Attended : • WTM London '98 • MONTREUX Switzerland '95-96-97-98-99-'00 • BIT Milao '98 • MITT Russia '95 • ITB Germany '95-96-97-98-99-00-01 • Motlaqa Dubai '01 • EIBTM Genève '01 • Gulf Jeddah 00

    Skills

    • Customer Service
    • Group Leader
    • Microsoft Word
    • Hotels & Lodging
    • Hospitality Dept. Training
    • Microsoft Excel
    • Hard Skills

    Languages

    • German

      Fluent
    • Italian

      Advanced
    • French

      Intermediate
    • Russian

      Beginner

    Training & Certifications

    • BA in Business Admin.

      Orlando Universitate USA·2013
    • Certified Hospitality Supervisor

      American Hotel & Lodging Educational Institute·2006
    • Hospitality Department Trainer

      2006
    • Presentation Skills

      American Hotel & Lodging Educational Institute·2006
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