ZW

Zainab Waseem

Shift Leader

United Kingdom

Work Experience

  • Shift Leader

    Subway

    Sep 2024 - May 2025 -8 months

    United Kingdom

    • Job Details:Greeted customers, took orders, and provided friendly, efficient service to enhance customer satisfaction and increase return visits. Monitored stock levels, restocked items, and reported shortages to management, contributing to smooth daily operations. Managed cash register operations, processed payments accurately, and maintained balanced cash drawers.
  • Events Team Member

    AJ Catering Services

    Jan 2024 - Jun 2024 -5 months

    United Kingdom

    • Job Details:Assisted team members with catering services, interacting with guests, serving customers, assisting the kitchen team.
  • Assistant Manager

    Aroma Global Trading

    Jul 2021 - Aug 2023 -2 yrs, 1 month

    India

    • Job Details:Led a team of 16 in healthcare marketing, sales, logistics, and customer service in Telangana, India. Streamlined operations with scripts, SOPs, and Vyapar setup, developed sales strategies, coordinated field teams, tracked KPIs, and mentored to improve performance.
  • Trainer / Counsellor

    APTECH Aviation Academy

    Feb 2020 - Jun 2021 -1 yr, 4 months

    India

    • Job Details:As a career development advisor, guided students on career, academic, and personal development, building supportive networks with teachers and parents. Conducted communication and grooming training to boost student confidence, and organized programs to support fair, consistent performance evaluation.
  • Education

    • Bachelor's Degree in Biotechnology

      Bhavan’s Vivekananda College of Science & Commerce
    • Master's Degree in Global Health Management

      University of Greenwich

    Skills

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    Languages

    • English

      Fluent
    • Hindi

      Fluent
    • Arabic

      Fluent
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