ZE
zainab Magdy elsayed
Logistics Specialist
Shorouk City, Cairo, EgyptWork Experience
Logistics SpecialistPart Time
Medica Technology for medical supplies
Mar 2018 - Jul 2021 -3 yrs, 4 months
Egypt , Cairo
Regulatory Affairs SpecialistPart Time
Medica Technology for medical supplies
Mar 2018 - Jul 2021 -3 yrs, 4 months
Egypt , Cairo
Admin Assistant ManagementFull Time
German University in Cairo
Feb 2016 - Mar 2018 -2 yrs, 1 month
Egypt , Cairo
- Job Details:• Handel administrative requests and queries from manger. • Organize and schedule appointments. • Planning meetings and taking detailed minutes. • Answer and direct phone calls. • Write and distribute emails, correspondence memos, letters and forms. • Assist in the preparation of regularly scheduled reports. • Produce and distribute correspondence memos, letters, faxes and forms. • Order office supplies. • Maintain contact lists. • Book travel arrangements. • Update and maintain office policies and procedures. • Provide general support to visitors. • Act as the point of contact for internal and external clients. • Contact with executive and senior administrative assistants to handle requests and queries from senior managers • Develop and maintain a filing system. • Arrange and organize events.
Customer Service RepresentativeFull Time
- Job Details:•Handling customer's inquires related Petrol Smart Card, pension, Bait El Zakat, MFF. •Manage and resolve customer complaints. •Provide customer with product and service information. •Enter new customer information into system. •Update existing customer information. •Identify and escalate priority issues. •Follow up customer calls where necessary •Document all call information according to standard operating procedures. •Achieving the best performance in customer's satisfaction.
Education
Bachelor's Degree in philosophy Department
Faculty of arts, Ain ShamsJan 2008 - Jan 2011 - 3 yr
High School - Thanaweya Amma
Al-Shaimaa SchoolJan 2008
Skills
Languages
English
Advanced
Training & Certifications
zupervisor
kidzania Cairo, Egypt·2013