
zahraa Elnahas kabil
Operations Manager
Abbassia, Cairo, EgyptWork Experience
HR - AdminFull Time
- Job Details:- Dealing with Foreigners. - Manage Personnel Documents. - Processes all Employee Attendance. - Dealing with Complaints and Queries. - Preparing letters, Presentations and Reports. - Supervising and Monitoring the Work of Administrative Staff. - Liaising with Staff and Students. - Ensuring that Health and Safety Policies are up to date. - Using a Range of Software Packages. - Attending Meetings with Senior Management. - Assisting the Organization’s HR functions by keeping Personnel Records up to date, Arranging Interviews and So on.
HR - AdminFull Time
Iwatch
Oct 2014 - Oct 2017 -3 yrs
Egypt , Cairo
- Job Details:Operation Manager: - Evaluate and monitor all Employees and Branches. - Visit every Branch once a month to make sure that all are following Company’s Rules. - Add or Deduct & Increase and Decrease from Employees Salary. - Conduct new employee orientations at headquarters to ensure employees gain an understanding of benefit plans and enrollment provisions. - Manage annual open enrollment period during 4th quarter of each year. Arrange for distribution of materials from carriers, assist with, communicating changes to employees and arranges for on-site representation by providers. Conduct employee presentations. Process changes within deadlines. - Review billings for accuracy, codes and advances for payment. - Strive to ensure employee understanding of the business processes and operations by, regularly generating communication and counseling employees/dependents as situations arise. Resolve employee complaints related to the processes and refer difficult or very complex complaints to manager as needed. - Perform recruitment activities, interviews, and evaluate candidates for select positions at headquarters. Maintain records related to same. - Assist with preparation of annual action plan. - Perform outreach to community sources as needed. - Ensure effective of plans and positive employee relations. - Provides administrative support to human resources function as needed (e.g. correspondence generation, record keeping, and file maintenance). - Perform other HR generalist duties as assigned. HR Personnel Specialist - Handle all the Personnel Activities Starting from Hiring till termination process as well as their paperwork. - Contact References and perform background checks. - Inform applicants about Job Details such as benefits and conditions. - Prepare the job offer as per the company guidelines considering. - Responsible for Explaining and get the needed signature for new hire’s contracts. - Responsible for making sure that any new hire is included on the system with the needed communication tools as well as in the payroll activities. - Handle and social and medical insurance Activities. - Responsible for monthly payroll amendments. - Expenses Payment Review. Which should be reflected in the payroll? - While receiving any termination aligning an appointment for the clearance and exit interview.
Assistant On FloorFull Time
- Job Details:• Answer phones and respond to customer requests. • Support and provide superior service. • Effectively deal with job stress, angry callers, and upset customers. • Assist colleagues and new hires. • Provide the new hires and old agents with training on new topics and products. • Other duties as assigned per task.
Education
Bachelor's Degree in AIN Shams
Ain Shams University (ASU)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
abbasiaJan 2007
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English
Berlitz·2014ICDL
ASU·2011