
zahraa mostafa mohamed
quick learner
Nasr City, Cairo, EgyptWork Experience
customer serviceInternship
credit agricole bank
Aug 2016 - Sep 2016 -1 month
Egypt , Cairo
- Job Details:i worked in the customer service department . my responsibilities were how to open current and saving accounts for clients, telling the clients the procedures to take loans as personal or car loans,solving the clients problems with the ATM , helping the clients who want to make credit cards ,call the clients to update their information by KYC applications and make bank statements for clients.
customer serviceInternship
credit agricole bank
Aug 2015 - Oct 2015 -2 months
Egypt
- Job Details:i worked in the customer service department . my responsibilities were how to open current and saving accounts for clients, telling the clients the procedures to take loans as personal or car loans,solving the clients problems with the ATM , helping the clients who want to make credit cards ,call the clients to update their information by KYC applications and make bank statements for clients.
Education
Bachelor's Degree in accounting
Cairo University (CU)Jan 2013 - Jan 2017 - 4 yr
High School - Thanaweya Amma
Nabwya Mousa Secondary schoolJan 2012
Languages
English
AdvancedItalian
Intermediate
Training & Certifications
electronic accounting
Cairo university·2016principles of banking certificate
Egyptian banking institute ·2015