YE

Yusuf Emam

Call Center Agent at Intelcia

Faisal, Giza, Egypt

Work Experience

  • Call Center Agent

    Intelcia

    May 2023 - Present -1 yr

    • Job Details:Provided exceptional customer service by handling inbound and outbound calls. Resolved customer inquiries and issues efficiently, ensuring high customer satisfaction.

  • Call Center AgentFull Time

    Intelcia

    Feb 2023 - Sep 2024 -1 yr, 7 months

    • Data Entry Clerk

      Al-Azhar University

      May 2022 - Present -2 yrs

      • Job Details:Entered and updated data accurately into company databases. Verified data for accuracy and completeness, ensuring high-quality records. Collaborated with team members to streamline data entry processes and improve efficiency.

    • Data entry specialistFull Time

      Intelcia

      May 2022 - Jun 2022 -1 month

        • Education

        • Bachelor's Degree in Language and Translation

          Al-Madina Higher Institute for International Languages

          Jan 2029 

        • Bachelor's Degree

          Madina high institute

        Skills

        • Data Management
        • Communication
        • Time Management
        • Microsoft Office
        • Customer service excellence
        • Technical Troubleshooting
        • Team Collaboration
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