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Yulia Anatolievna Ivanova

COO, Operation manager, Business assista

Nasr City, Cairo, Egypt

Work Experience

  • Export DirectorFull Time

    El Morsy for Marble, Granite and Quarries

    May 2018 - Present -6 yrs, 11 months

    Egypt , Cairo

    • Job Details:Administer all export of goods and ensure compliance to all organizational policies and procedures and monitor all financial and currency processes and transactions and manage all communication with export authorities for all required countries. Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within the required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers. Supervise efficient working of sales staff and ensure compliance with all export objectives and design sales strategies according to customer requirements and collaborate with a country sales manager to prepare a budget for projects. Coordinate with management and plan participation in all trade shows and ensure all activities according to customer specifications and assist business partners to design efficient distributing strategies for customers and ensure compliance with all state and federal regulations. Evaluate all reports submitted by sales staff and recommend appropriate changes if required and maintain all operational records to prepare all project sales and establish profitability in the organization and provide training for all sales and services programs. Monitor all existing and prospective markets over the world and assist to identify appropriate business opportunities and review all company products and develop and maintain professional relationships with all agents and clients and assist in the shipment of warehouse products. Prepare an effective business plan for all projects to achieve the required product volume and profit and organize all market plans to suit all customer requirements and monitor all specific transactions of all customers for all processes. Monitor all sales transactions and review all customer responses for all orders and payments and resolve all customer issues for processes and manage sales shipments of all export products and collaborate with suppliers to ensure smooth functioning of processes and forecast all requirements. Provide training to all export teams and perform assessments of all work and assist to achieve all export objectives and develop and maintain professional relationships with all clients and perform regular communication with all staff and clients. Administer all existing clients and ensure the optimal level of marketing strategies and design required consumer promotions for various trade fairs and maintain the optimal level of customer satisfaction and assist to identify new markets. Manage all banking logistics for export activities and prepare required documents and prepare special labels for brands and ensure adherence to all shipping schedule.
  • Operation manager Shopping Centre Full Time

    Colliers International

    Sep 2017 - Present -7 yrs, 7 months

    Russia , Murmansk

    • Operation manager Shopping Centre Full Time

      Jones Lang LaSalle Property Management LLC Russia&CIS

      Mar 2016 - Present -9 yrs, 1 month

      Russia , Moscow

      • Job Details:Daily operations management of the Murmansk Mall SEC in accordance with budgetary objectives and management standards of JLL company, work with Tenants Administrative issues in close interaction with Marketing, Legal, Lease & Commercialization Security, Cleaning, Facility Management, other services choosing and control Control of Tenants design documentation. Coordination of fit-out works in Tenants premises Control of facility maintenance & building repair to keep the Murmansk Mall SEC in best condition Implementation of improvements for the Murmansk Mall SEC Development of norms and regulations of the Murmansk Mall SEC operations. Staff training Preparation and control of Murmansk Mall SEC operations budget Incident management, investigation and reporting Contracting management and invoice control. Reducing the operational costs Coordination and monitoring the work of contractors and Media through a key performance indicators system. Monitoring indicators of the traffic building and the data of trade turnover of tenants. Cooperation with tenants in order to create a set of measures aimed at increasing retail sales Full support in the official duties and business administration of Operation Director
    • Operation manager Shopping Centre Full Time

      Jones Lang LaSalle Property Management LLC Russia&CIS

      Mar 2016 - Sep 2017 -1 yr, 6 months

      Russia , Moscow

      • Education

        • Master's Degree in Accounting and financial audit

          Murmansk State Technical University

          Jan 1999 - Jan 2003 - 4 yr

        • Master's Degree in Company management

          Murmansk State Technical University

          Jan 1994 - Jan 1999 - 5 yr

        • High School - Other

          MML

          Jan 1994 

        Achievements

        Wins in olympiads and competitions

        Skills

        • Accounting
        • Microsoft Office
        • Opera
        • Master tour
        • Sejour
        • Tourism, Financial, Operation
        • operation
        • Gabriel
        • Amadeus
        • Marketing

        Languages

        • Russian

          Fluent
        • English

          Fluent
        • Arabic

          Intermediate

        Training & Certifications

        • Diploma

          Murmansk State Technical University ·2003
        • Marketing and sales

          Moscow State Technical University ·2002
        • Finance

          Moscow State Technical University ·2000
        • Diploma

          Murmansk State Technical University ·1999
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