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Tina Magdy

Customer Care Coordinator at Axa Onehealth

Heliopolis, Cairo, Egypt

Work Experience

  • ORM EXECUTIVEFull Time

    Socialeyez

    Jun 2024 - Present -1 yr, 1 month

    Egypt , Cairo

    • Job Details:Responsible for monitoring social media accounts in terms of responding to customer's inquiries through replying to comments or any private messages. Continuously deliver reports to the client and the marketing team covering interactions, insights and performance data.

  • Customer Care CoordinatorFull Time

    Axa Onehealth

    Aug 2022 - Present -2 yrs, 11 months

    Egypt , Cairo

    • Customer Service CoordinatorFull Time

      Hsbc, Gsc Egypt

      Apr 2022 - Jul 2022 -3 months

      • Placement testerFull Time

        4level1

        Dec 2021 - Mar 2022 -3 months

        Egypt , Cairo

          • Education

          • Technical Diploma in Video editing

            Soic school of investigative cinema

            Jan 2021 - Jan 2021 - 0 Month

          • Bachelor's Degree in Mass Communication

            Ain Shams University (ASU)

            Jan 2016 - Jan 2020 - 4 yr

          • High School - Thanaweya Amma

            Own Heliopolis language school

            Jan 2016 

          Skills

          • English
          • Communication
          • Creative
          • Detail Oriented
          • Data Analytics

          Languages

          • English

            Fluent

          • Arabic

            Fluent

          Training & Certifications

          • English teaching

            4level1·2021

          • Cinematography

            School of investigative cinema·2021

          • Video editing

            School of investigative cinema·2021

          • Sales Training

            Flypie·2019

          • Customer Care Training

            Vodafone·2018
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