Basic Info

Youssef Nada

12 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Material Management & Logistics Specialist at Samaya Electronics Egypt Ltd. – Methode Electronics

Experience Details

Material Management & Logistics Specialist

Logistics/Supply Chain

Experienced (Non-Manager)

•Manage export documentation and logistics for export orders.
•Responsible for IGD W.H [Incoming Goods Dept.]
•Posting PO on ERP System [Epicor] CMS System
•Compare PO with Coming Invoices
•Leading Line Feeders W.H Team
•Coordinate and complete accurate and timely export documentation.
•Coordinate with customer service and warehousing to arrange for export shipments.
•Troubleshoot/resolve export order issues with broker and/or carrier.
•Follow established programs, policies, and practices to produce safe quality that meet regulatory and company requirements.
•Support the development, implementation, maintenance, and ongoing improvement of the SQF 2000 Systems.
•Assist Distribution Leads.
•Performs other related duties as assigned.
•Develops and maintains excellent relationships with vendors, brokers and customers – both internal and external


Company Details

Samaya Electronics Egypt Ltd. – Methode Electronics

Cairo, Egypt

More than 1000 employees

Electronics and Semiconductors

www.methode.com

Mar 2016 to present (9 months)
Logistics Specialist at Al Maalim International Company

Experience Details

Logistics Specialist

Logistics/Supply Chain

Experienced (Non-Manager)

•Manage Inbound Logistics and all related activities
•Create, manage and achieve the overall logistics department budgets.
•Maintain Establishment of Department Policies and Procedures
•Scheduling of products Orders and support sales forecast to achieve customer satisfaction
•Cost minimization
•Negotiate with Service providers Companies and freight forwarding companies
•Review Bank Documents and other
•Share in major goals and company objectives [Highest Quality with the best reasonable cost and Customers satisfaction]
•Manage regular logistic activities including order entry, delivery process,
•Share in Weekly meeting with Sales , Marketing and Finance
•Create competitive advantage in marketplace including resolving critical customer complaints.
•Develop and lead Sales and Operations Planning (S&OP;) process Ensure Company is in compliance with laws and regulations regarding transportation, including importing and exporting products.
•Resolve any legal issues pertaining to transportation/distribution
•Ensure Logistics Department complies with ISO 9002 requirements Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures.
•Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols.
•Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.
•Oversee the shipment and deal with custom clearance authority for releasing the shipments on time and avoid delay and penalties.


Company Details

Al Maalim International Company

Giza, Egypt, Egypt

51-100 employees

Security and Surveillance

www.almaalim-eg.com

Dec 2015 to Mar 2016 (3 months)
Equipment control supervisor at Safina Shipping Services

Experience Details

Equipment control supervisor

Logistics/Supply Chain

Experienced (Non-Manager)

•Fully responsible for Monitors and updating the system with any equipment movements and follow up.
•Monitors maintenance of computerized identification system for capital equipment purchases; assigns numbers to new equipment and deletes surplus equipment; distributes identification tags and monitors revision of files and records.
•Maintaining a complete copies of container lease or purchase lease agreements and ensure that all relevant data are properly inserted in system.
•Print a monthly lease amount to be paid and follow up with accounts payable department.
•Fully manage and control the containers imbalance for each fleet by cross checking the daily number of containers in region against the forecasted equipment requirement from each port of load, and give enough pre notice to the line manager of expected imbalance and expected requirement of empty repositioning.
•Report equipment problems, ensure that repairs are made, and make emergency repairs to equipment when necessary and possible.
•Compiles and prepares periodic status or progress reports of work unit activities or special reports.
•Calculate the demurrage of containers in each destination.
•Calculate the storage of containers in each destination.
•Assisting the Equipment control Manager with Administrative Reporting to the General Manager.


Company Details

Safina Shipping Services

Cairo, Egypt

101-500 employees

Transportation

www.safina-eg.com

Sep 2011 to Apr 2015 (3 years 7 months)
Assistant documentation Manager at International Associated Cargo Carrier (IACC Group)

Experience Details

Assistant documentation Manager

Logistics/Supply Chain

Experienced (Non-Manager)

•Managing The Cargo Documentation Cycle Which Includes The Issuance Of Bill Of Lading, Manifests, Invoices And Other Related Cargo Documentation In A Timely, Accurate And Efficient Manner.
•Over Viewing the Customer Service Support That Includes Rate Quotation, Service Contract Administration, Administrative Support to Sales and Other Support As Requested.
•Ensuring That The Booking And Ocean Transportation Meet Internal Requirements And Agreements
•Provide Technical Expertise And Leadership In Assigned Functional Area.
•Provide Expertise For Solving More Complex Operations, Customer And System Problems As Appropriate To Position.
•Contact Carrier Representative to Make Arrangements and To Issue Instructions for Shipping and Delivery of Materials.
•Responsible For Collecting Pending Cargo Offers.
•Assisting the Documentation Manager with Administrative Reporting To the General Manager.


Company Details

International Associated Cargo Carrier (IACC Group)

Cairo, Egypt

101-500 employees

Logistics and Supply Chain

www,iacc.net

Jan 2007 to Nov 2011 (4 years 10 months)
Customer Service Advisor at DHL Express

Experience Details

Customer Service Advisor

Customer Service/Support

Experienced (Non-Manager)

•Respond To All Incoming Telephone Calls In Accordance With DHL Telephone Behavior Procedures
•Handling The Customers Inquiries
•Express Center Specialist
•Back Line Agent
•Revenue Generator
•Trace In/Out Bond Shipments
•Meet Agrees Call Back
•Establish New Agreed Call Back
•Report And Handle Customer's Complaints
•Perform Duties And Responsibility
•Operations Lead
•Offer Value Added Services


Company Details

DHL Express (multinational)

Cairo, Egypt

501-1000 employees

Transportation

www.dhlegypt.com

Jul 2005 to Nov 2006 (1 year 4 months)
Customer Service Agent at Vodafone

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

•Respond To All Incoming Telephone Calls In Accordance With Vodafone Telephone Behavior Procedures.
Handling The Customers Inquiries
•Meet Agrees Call Back.
•Report And Handle Customer's Complaints


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com

Mar 2003 to Jun 2004 (1 year 3 months)

Education

Bsc in Accounting

Education Details

Bsc

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
1998 - 2004
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Orman Secondary School

Egypt

1997

B / Very Good / 75 - 85%

N/A

Orman Secondary School
1997

Training and Courses

Training/Course Details

Customer Service Excellence

Jan 2006

DHL Express

N/A

Training/Course Details

Intermediate Excel 2007

Jan 2007

Raya Academy

N/A

Training/Course Details

Negotiation Skills

Jan 2010

IMI International Company for Human Resources and Management Development

N/A

Training/Course Details

Professional Business Report Writing

Jan 2011

IMI International Company for Human Resources and Management Development

N/A

Training/Course Details

Team Building Training

Jan 2006

DHL Express

N/A

Training/Course Details

 A+ Business Reports: Professional Report

Apr 2010

(IMI) International Company for Human Resources and Management Development

N/A

Training/Course Details

Mastering Interpersonal Communication

Apr 2009

(IMI International Company for Human Resources and Management Development)

N/A

Training/Course Details

Smart Negotiating Moves

Apr 2009

 (IMI International Company for Human Resources and Management Development)

N/A

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Profile Skills and Keywords

? A+ Business Reports: Professional Report?Professional Business Report WritingAccountingArabicAssistant Documentation ManagerBusiness-orientedCommunicatorCustomer ServiceCustomer Service AdvisorCustomer Service AgentCustomer Service ExcellenceDHL ExpressDivingElectronics And SemiconductorsEnglishEquipment Control SupervisorHard WorkerIntermediate Excel 2007LogisticsLogistics And Supply ChainLogistics SpecialistMastering Interpersonal CommunicationMaterial Management & Logistics SpecialistMicrosoft OfficeMusicNegotiation SkillsOrganizerReadingSecurity And SurveillanceSmart Negotiating MovesSocialSupply ChainSupportTeam Building TrainingTelecommunicationsTransportationVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Logistics

Logistics

: Expert

: Extreme - I love it!

:

5-7 years

Supply Chain

Supply Chain

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Business-oriented, Communicator, Hard worker, Organizer, Social

Online Presence

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