Basic Info

Youssef Youssef

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service advisor at Vodafone uk

Experience Details

Customer service advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone uk (multinational)

6th of October, Egypt

N/A

Telecommunications

www.vodafone.co.uk

Dec 2012 to Jan 2015 (2 years 1 month)
Marketing senior at Sumerge

Experience Details

Marketing senior

Marketing/PR/Advertising

Experienced (Non-Manager)

N/A


Company Details

Sumerge (multinational)

Giza, Egypt

501-1000 employees

Information Technology Services

N/A

Jan 2010 to Dec 2011 (1 year 11 months)

Education

BSc in Business adminstration

Education Details

BSc

Business adminstration

American University of Beirut, Lebanon

B / Very Good / 75 - 85%

marketing

N/A

American University of Beirut
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Patriarchal Collage

Egypt

2007

A / Excellent / 85 -100%

N/A

Patriarchal Collage
2007

Certifications

ibm ecm
Feb 2011

Certificate details

ibm ecm

Feb 2011

80 out of 100

N/A

N/A

IBM

N/A

Training and Courses

marketing at CIB
Apr 2008

Training/Course Details

marketing

Apr 2008

CIB

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdminstrationArabicBusiness AdminstrationCall CenterCustomer ServiceCustomer Service AdvisorEnglishFlexibleFrenchIbm EcmInformation Technology ServicesInternetMarketingMarketing SeniorMicrosoft WordNegotiatorPlannerSportsSumergeSupportSupportiveTeam PlayerTelecommunicationsVodafone Uk

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Fields of Expertise

call center

call center

: Expert

: Extreme - I love it!

:

3-5 years

marketing

marketing

: Expert

: Extreme - I love it!

:

1-3 years

adminstration

adminstration

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Planner, Negotiator, Flexible / Adaptive, Team Player, Supportive

Online Presence

https://www.facebook.com/

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