YM

Youssef Mandour

Service Desk Engineer at Deltatel Group

Timisoara, Romania

Work Experience

  • Service Desk Engineer

    Deltatel Group

    Jan 2023 - Present -1 yr

    Romania

    • Job Details:Provided specialized technical support for transport network technologies (SDH, WDM, IP/MPLS) with a focus on remote troubleshooting, incident management, and customer service in French, ensuring high network reliability and minimal downtime across major projects.

  • Network Integration Engineer

    Deltatel Group

    Jan 2021 - Jan 2023 -2 yrs

    Romania

    • Job Details:Led the transition and integration of Nokia radio and network modules across French Caribbean sites, managing on-site teams, configuring 2G/3G/4G mobile telecommunications technology, and providing technical support to ensure seamless network upgrades and operational continuity.

  • Trainee - Medical Device R&D and Performance Evaluation

    Acue Consulting & Engineering GmbH

    Jan 2019 - Dec 2019 -11 months

    Romania

    • Job Details:Assisted in the research and development of medical devices, focusing on performance evaluation, data analysis, and reporting to support innovative healthcare solutions.

  • Technician Trainee – Orthotics Production

    SC Triamed SRL

    Romania

    • Job Details:Supported the design, fabrication, and quality assurance of custom orthotic devices, working closely with senior technicians and engineers to ensure precision and reliability in production.

    • Education

    • Bachelor's Degree in Biomedical Engineering

      Polytechnic University of Timisoara

      Jan 2015 - Jan 2019 - 4 yr

    Skills

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    Languages

    • Romanian

      Advanced

    • English

      Advanced

    • French

      Advanced

    • Italian

      Beginner

    • Spanish

      Beginner

    • German

      Beginner

    • Arabic

      Beginner
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