Youssef Khaled

Work Experience

Masria Scan

Jan 2023 - Present -2 yrs, 5 months

Job Details:+ Performed routine maintenance checks on user workstations to optimize performance. + Assisted in the deployment of new hardware, including desktops, laptops, and peripherals. + Ensured antivirus software was up-to-date on all user devices to prevent malware attacks. + Facilitated smooth transition for users upgrading to newer software versions or systems.

Masria Scan

Feb 2021 - Present -4 yrs, 4 months

Job Details:+ Excellent verbal and written communication skills, enabling you to communicate with customers and visitors. + The ability to prioritize and organize various tasks in a timely manner is an essential skill for a receptionist. + Ability to handle difficult situations and nervous clients with confidence and calm. + The ability to de-escalate situations and find acceptable solutions for clients in conflict situations is an important skill.

Bachelor's Degree in Computer and Information Sciences
Giza Higher Institute of Information Technology
Jan 2024