Youssef Essam

Customer Support Representative

• Job Details:1 year of experience in customer service and support at Teleperformance, handling a wide range of client inquiries. Delivered professional assistance to customers via phone, email, and chat, ensuring high satisfaction rates. Resolved customer issues efficiently while maintaining a polite and empathetic approach. Achieved performance metrics in call handling time, customer satisfaction scores, and issue resolution.

Real Estate Sales Specialist

• Job Details:2 years of experience in the real estate sector, specializing in apartment sales. Consistently met and exceeded monthly sales targets through effective negotiation and client-focused strategies. Closed multiple high-value property deals, driving revenue growth for the company. Built and maintained strong client relationships, resulting in repeat business and referrals. Delivered property presentations tailored to client needs and market demands.