youssef elbialy

Automotive Mechatronics Engineer

• Job Details:Interact directly with walk-in customers and contracted companies to coordinate vehicle service needs. Oversee and manage service center staff, ensuring efficient scheduling and workflow of car servicing operations. Evaluate incoming vehicles to determine service eligibility and diagnose mechanical/electronic malfunctions. Access and manage the inventory of spare parts required for repairs and maintenance. Prepare detailed car receipt reports, including maintenance performed, for customer review and signature. Conduct accident-related vehicle assessments to provide insurance companies with accurate quotations and lists of required spare parts and associated costs.

Sales Engineer

• Job Details:Conducted product demonstrations and provided technical assistance to customers to ensure understanding and satisfaction with products. Collaborated with the sales team to identify new business opportunities and expand the customer base. Strong technical knowledge of electrical appliances and light switches. Excellent communication and interpersonal skills. Effective negotiation and problem-solving abilities. Ability to work independently and as part of a team.

Automotive Mechatronics Engineer

• Job Details:Managed to grasp the workplace’s work cycle. Replaced damaged, missing, or defective parts with new and refurbished components. Performed skilled automotive repairs and maintenance tasks, ensuring reliability and longevity of vehicles serviced. Successfully reported progress and requested assistance as needed from supervisors and other team members. Answered questions and issues from clients in a timely and courteous manner, demonstrating great customer service.