Yousry Baz

Senior Logistics Team Leader

• Job Details:Oversee daily last mile delivery operations within the hub, monitor parcel flow from inbound to outbound, ensure on-time dispatching of parcels, optimize route planning and rider/courier allocation for maximum efficiency, lead and manage a team of couriers, drivers, and hub staff, manage escalated delivery issues, track daily KPIs, maintain accurate parcel sorting, ensure hub operations follow company policies and safety standards.

Logistics Team Leader

• Job Details:Supervising last-mile delivery associates/riders, creating daily rosters, training new riders, allocating delivery batches, tracking real-time delivery progress, resolving customer complaints, monitoring delivery KPIs.

Senior Logistics Associate

• Job Details:Developing and improving customer-focused hub operations strategy, handling internal/external customer relations, coordinating with supervisors, ensuring timely resolution of operations issues.