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Yousra Saeed

Executive Assistant at Masterlink

Sheikh Zayed, Giza, Egypt

Work Experience

  • Executive AssistantFull Time

    Masterlink

    Nov 2014 - Present -10 yrs, 6 months

    Egypt

    • Job Details:Manage the day-to-day operations of the office.  Organize and maintaining files and records Plan and scheduling meetings and appointments Manage projects and conducting research  Prepare and editing correspondence, reports, and presentations  Make travel and guest arrangements  Improve efficiency by organizing mounds of paperwork into confidential, detail-oriented filing system
  • Executive SecretaryFull Time

    COMPU SERVE for Computer Systems/ Partner for Acer & Lexmark

    Feb 2010 - Dec 2010 -10 months

    Egypt , Cairo

    • Job Details:Prepares letters, reports, records and other related documents. • Gathers and compiles information as requested; prepares related reports • Maintains departmental, Inventories, orders, and maintains office supplies. • Screens and distributes incoming correspondence. • Composes routine letters and replies based on general instructions. • Provides instructions or information. • Utilizes office equipment including, but not limited to computer and related equipment • Implemented filling system (Hard & Electronic) •
  • Customer Service Rep.Full Time

    I2- Nokia

    Sep 2006 - Aug 2009 -2 yrs, 11 months

    Egypt , Giza

    • Job Details:• Attended weekly & monthly meetings of the department. • Issued daily, monthly &yearly; reports. • Solved customer's problem. • Maintained filling system. • In Charge of the yearly inventory. • In Charge of money deposit at the bank on weekly basis. • Checked mobile motion daily and report the delay cases. • Handled customer complaints issued by NTRA or Company Call Centre
  • Secretary Full Time

    Cairo Marriott Hotel

    Nov 1999 - Nov 2001 -2 yrs

    Egypt , Cairo

    • Job Details:• Handled all paper work. • Received purchase orders from the client. • Contacted the factory to check for the quantity & then prepare the order for the client & whether we will deliver the order to him or the client will pick it up from the factory. • Issued the invoice for the client & sending it to him • Contacted the client in order to collect the invoice. • Issued the price offers for our clients. • Checked the stocks of the products weekly in order to be aware of product shortage & in order to have enough time to produce or clear them.
  • Education

    • BA in European Studies

      Cairo University (CU)

      Jan 1995 - Jan 1999 - 4 yr

    • High School - Thanaweya Amma

      Jihan EL Sadat High School

      Jan 1995 

    Skills

    • Microsoft Office
    • Computer Skills
    • Office Managing
    • MS Work
    • Internet
    • Customer Service
    • MS Excel
    • MS Power Point
    • Education

    Languages

    • English

      Advanced
    • Italian

      Beginner

    Training & Certifications

    • High Scope

      2011
    • Sales Techneiques

      I2 Nokia ·2009
    • Emotional Intelligence

      i2- Nokia·2008
    • Spirit to Serve

      Cairo Marriott Hotel ·2000
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