Yousef Khaleel

IT Support Team Lead at Electrolux

10th of Ramadan City, Cairo, Egypt

IT Support Team LeadFull Time
Jan 2015 - Present -10 yrs, 4 months
Egypt , Cairo
- Job Details:Leading IT Support team, of 7 IT Support Engineers - supporting all IT software and hardware - responsible for 4 on-premises datacenters - supporting special software and licensing - supporting IT network, CCTV, VOIP, manufacturing machines computer systems, and other technological hardware ans software - contributing and leading IT projects
IT Technical Support EngineerFull Time
May 2012 - Dec 2014 -2 yrs, 7 months
Egypt , Cairo

TheWayOut

Jul 2011 - Apr 2012 -9 months

Egypt , Cairo

Job Details:- Monitoring ISP network - Troubleshoot and resolve issues with ISP network - Troubleshoot and resolve issues at Customer sites - Direct and remotely help network engineers and technicians to resolve all related issues with hospitality customers & ADSL customers.