Basic Info

Yosra zafaan

8 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Administrative Assistant for Chief Operating Officer at Al Kharafi Group - Diamond Motors Company

Experience Details

Administrative Assistant for Chief Operating Officer

Administration

Experienced (Non-Manager)

Taking on some of the COO’s responsibilities and working more closely with top management, Furthermore, being involved in decision-making processes
 Improve service quality by developing the existing applications and updating procedures in order to achieve premier customers’ satisfaction.
 Coordinating with the departments to prepare and review DMC’s monthly operational report besides the necessary weekly reports.
 Carrying out and delivering researches and presentations as much as required.
 Organising and attending meetings, ensuring the COO is well-prepared for meetings and briefing the agenda before every meeting.
 Responsible of booking and supervising the external meetings and events for DMC. Also, organising travel issues and preparing complex travel itineraries.
 Provide supplies by identifying needs for the COO’s office and DMC’s directors by obtaining requirements, negotiating price, quality, and delivery.
 Deputising COO, making decisions and delegating work to others in his absence.
 Setup accommodation and entertainment arrangements for DMC’s visitors with participating as well.
 Handling all the numerous phone calls, e-mails that the COO gets and replying to all the correspondence on time.
 Provide historical reference by developing and utilizing filing and retrieval systems, whether in hard or soft structuring.
 Performs related work as assigned.


Company Details

Al Kharafi Group - Diamond Motors Company (multinational)

6th of October City, Egypt

501-1000 employees

Automotive

N/A

Jul 2011 to Nov 2013 (2 years 4 months)
Assistant Deputy CEO at Juhayna Food Industries

Experience Details

Assistant Deputy CEO

Administration

Experienced (Non-Manager)

To provide an efficient and responsive administrative, and organisational to the deputy Chief Executive Officer, helping him to manage and prioritise his time
 Ensure diary commitments, documents, and reports are managed effectively including preparing and presenting a daily folder with diary, necessary papers, troubleshooting problems and the suggested solution etc..
 Schedule on behalf of the deputy CEO meetings between him and his direct reporters and the committees.
 Arranging travel issues, accommodation and, occasionally, travelling with the deputy CEO to take notes at meetings or to provide general assistance.
 Conduct weekly diary meetings with the deputy CEO to discuss upcoming engagements, invitations and other requests. Manage the process of briefing to deputy CEO from A to Z to ensure that he is fully prepared for all engagements.
 Managing the deputy CEO electronic diary, taking dictation and typing documents.
 Carrying out staff appraisals, managing performance and disciplining staff.
 Filter general information, queries, phone calls and invitations to the deputy CEO by redirecting or taking forward such contact as appropriate.
 Prepare correspondence on behalf of the deputy CEO.
 Keep and maintain an accurate filing system manually and computerized.


Company Details

Juhayna Food Industries (multinational)

6th of October City, Egypt

More than 1000 employees

FMCG

N/A

Jun 2009 to Jun 2011 (2 years)
Office Manager at Smart Home Egypt

Experience Details

Office Manager

Operations/Management

Experienced (Non-Manager)

Assist in the establishment of the organization’s plan to achieve short-term and long-term goals.
 Build, maintain, and utilize marketing systems to ensure the effective distribution of the organization stock.
 Responsible for the monitoring of productivity in the administration and marketing departments.
 Manage the organization’s contacts and database for efficient retrieval, tracking, and storage.
 Provide all the required data to prepare the company’s brochure and catalogues.
 Manage internal staff relations.
 Coordinate with the manufacturers and the agents to ensure the requirements of the organization.


Company Details

Smart Home Egypt

6th of October, Egypt

11-50 employees

Security and Surveillance

N/A

Jan 2008 to May 2009 (1 year 4 months)
Executive Secretary at Inspectorate Quality Management Systems

Experience Details

Executive Secretary

Administration

Entry Level

Preparing offers, proposals, presentations, training material…etc.
 Establishing excellent filing system, both manual and computerized.
 Preparing all the required reports and internal memos.
 Assist in the planning and preparation of meetings, conferences and telephone.
 Channeling information and data (phone calls – e-mails – faxes – letters) to specific department’s staff for immediate actions.
 Respond to the customers inquiries.
 Provide support to the project manager and chairman.
 Perform other related duties as required.


Company Details

Inspectorate Quality Management Systems

Mohandiseen, Egypt

51-100 employees

Business Services - Other

N/A

Jul 2002 to May 2005 (2 years 10 months)

Education

College Diploma in Business Administration

Education Details

College Diploma

Business Administration

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Cairo University
2006 - 2008
Bachelor of commerce in Accounting

Education Details

Bachelor of commerce

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
1996 - 2000
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Girls Collage School in Zamalek

Egypt

1996

B / Very Good / 75 - 85%

N/A

Girls Collage School in Zamalek
1996

Certifications

IELTS
Dec 2015

Certificate details

IELTS

Dec 2015

7 out of 9

N/A

N/A

British Council

International English Language Test

Training and Courses

Training/Course Details

Professional Secretary

Jan 2003

INSPECTORATE

N/A

Training/Course Details

Excellent Office Manger

Aug 2003

Inspectorate

N/A

Training/Course Details

Professional Writings

Jun 2004

INSPECTORATE

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AccountingAdministrationAdministrative Assistant For Chief Operating OfficerAl Kharafi Group - Diamond Motors CompanyArabicAssistant Deputy CEOAutomotiveBusiness AdministrationBusiness Services - OtherEnglishExcellent Office MangerExecutive SecretaryFMCGHandles StressHard WorkerIELTSInitiativeJuhayna Food IndustriesManagementMicrosoft PowerPointOffice ManagerOrganizerPower Point PresentationsPresenterProfessional SecretaryProfessional WritingsSecurity And Surveillance

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: High

:

5-7 years

Fields of Expertise

Power point presentations

Power point presentations

: Advanced

: High

:

5-7 years

Key Skills

Hard worker, Presenter, Initiative, Organizer, Handles Stress

Online Presence

yosra farag

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