Yosef Osama

Sales Representative

• Job Details:Worked as part of a team to call elderly patients with Medicare coverage in the US. Explained the benefits of medical supplements and encouraged them to buy it. Collected sensitive information such as insurance card and sometimes social security number and sometimes more sensitive and personal information like birthdates and credit cards numbers while maintaining trust and professionalism.

training telesales

• Job Details:Worked as part of a team to call elderly patients with Medicare coverage in the US. Explained the benefits of medical supplements and encouraged them to buy it. Collected sensitive information such as insurance card and sometimes social security number while maintaining trust and professionalism.

Inside Sales Representatives

• Job Details:Worked as part of a sales team to meet with customers who have received a call from our call center for Umrah programs offers. Explained the program of Umrah and its benefits and encouraged them to buy it. Transferred the customers to the sales leader to close deal and finish the paperwork.