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yomna ramadan abdelghany

technical support, helpdesk , IT

Cairo, Egypt
  • Internet
  • Computer
  • MS Office
  • Microsoft PowerPoint
  • GSM

Work Experience

  • IT Technical Support at vodafone

    Feb 2016 to present · 2 Years 7 Months
  • system administrator at marketeers

    Jan 2014 to Feb 2016 · 2 Years 5 Months
  • Data and Business Solution Technical Support at vodafone

    Jan 2012 to Jan 2014 · 2 Years 11 Months
  • Training in Instrumentation and Electrical Engineering at Enppi (Engineering for the Petroleum and Process Industries)

    Internship
    Jul 2010 to Aug 2010 · 2 Months

Education

  • BSc in communication

    New Cairo Academy for Science and Art - Egypt 2006 to 2011 · 5 Years
  • High School - Thanaweya Amma

    Manara Language School - Egypt 2005

Achievments

Membership in the first aid organization at the university Membership in Resala charity works Social Media at IEEE (Egyptian Engineering Day ) . citified MTA MCSE in progress

Skills
Tools and Fields of Expertise

  • Internet
  • Computer
  • MS Office
  • Microsoft PowerPoint
  • GSM
  • CCNA.
  • Microsoft Word
  • technical support
  • electronics workbench
  • CST MICROWAVE STUDIO®.
  • communication engineer
  • IT
  • Matlab
  • social media
  • HP OVER VIEW

Languages

  • Arabic

    Fluent
  • English

    Advanced

Training & Certifications

  • MTA

    2015
  • MCSE in progress

    education · 2015
  • CCNA ,MCSA, MCSE,GSM,GPRS,

    2011
  • the Instrumentation and Electrical Engineering

    (Enppi),Cairo, Egypt, · 2010