
Yomna Khaled
Client Service Representative at Americana Group
Giza, Giza, EgyptWork Experience
Americana Group
Aug 2023 - Present -1 yr, 8 months
Egypt
- Job Details:Handling clients and applying people skills over the telephone for customer satisfaction thus promoting the company’s image. Problem solving was one of my big responsibilities and creating a good image for the company to callers was a primary factor thus resulting to client loyalty.
Lara Store
Aug 2021 - Jul 2023 -1 yr, 11 months
Egypt
- Job Details:Develop and implement sales strategies to meet or exceed sales targets. This might involve analyzing sales data, identifying sales trends, and creating sales plans to capitalize on opportunities. Oversee the pricing and promotion of products within the store, ensuring alignment with company-wide strategies.
Baraaem Nursery Kindergarten
Feb 2021 - Mar 2021 -1 month
Egypt
- Job Details:Teach basic English: alphabet, phonics, vocabulary, greetings, using fun activities. Develop language skills: pronunciation, listening, simple reading & writing. Create a positive learning environment: safe, engaging, with clear routines. Motivate and assess students: celebrate progress and adapt lessons for individual need.
Education
Bachelor's Degree in Turkish Language
Ain Shams University (ASU)Jan 2024
Languages
English
IntermediateTurkish
Beginner