YD

Yogesh Dayma

Product Manager at FirstCry

Work Experience

  • Product Manager

    FirstCry

    Nov 2021 - Present -3 yrs, 8 months

    • Job Details:Reduced order-related tickets by 20% by revamping the order history and order details page. Increased exchange requests by 300% and a 30% decrease in returns for the fashion category by reimagining and promoting hand-to-hand exchange. Established a new revenue stream by implementing a smart and impactful shopping unit on the order details page, achieving a remarkable 22% conversion rate and generating approximately 80L INR in monthly revenue. Monitored product performance metrics using Mixpanel, conducted A/B testing, and iterated on features to drive user engagement, retention, and conversion rates. Onboarded new logistics partners to improve delivery and pick-up rates by 5% nationwide. Improved cancellation flow to decrease order and item-level cancellations by 8% to retain the revenue. Worked with the customer support team to enhance the chatbot's understanding of natural language queries.
  • Lead Consultant

    Yantra Inc

    Jan 2021 - Nov 2021 -10 months

    • Job Details:Successfully led the development of a new healthcare platform (0-1) for a US client, resulting in $100K monthly recurring revenue (MRR). Onboarded 35 medical practices and over 120 prescribers across multiple states to utilize the platform for prescribing patented hormone replacement therapy (HRT) drugs. Developed and integrated a patented e-prescribe module with pharmacy systems to facilitate direct-to-patient drug manufacturing and shipment. Designed and built an electronic health record (EHR) system enabling providers to track prescriptions and monitor patient health outcomes. Developed dashboards for medical practitioners to monitor drug effectiveness and patient progress. Conducted A/B testing to optimize user engagement and improve feature performance based on data analysis. Designed wireframes and developed low-fidelity prototypes for various user personas using Figma. Created, managed, and prioritized user stories and product backlogs.
  • Data Science & Machine Learning Engineer

    Steinn Labs

    Feb 2020 - Dec 2020 -10 months

    • Job Details:Designed and developed chatbot user flows, intents, entities, and user stories. Pre-trained a BERT-based model for the conversational AI chatbot. Developed an internal natural language processing (NLP) tool to extract patient medical treatment details over time. Designed and built an end-to-end data pipeline for ingesting PDF data and extracting relevant features for machine learning model training. Developed reports and dashboards in Tableau.
  • Application Development Analyst

    Accenture Solutions

    Dec 2016 - Jan 2020 -3 yrs, 1 month

    • Job Details:Documented and analyzed client requirements to define solution scope. Provided effort estimations for proposed solutions, including assumptions across the project lifecycle. Implemented, tested, and deployed change requests during monthly deployment cycles. Created interface conceptual designs (ICDs) to define system architecture and solutions. Documented functional and technical design specifications for change requests.
  • Education

    • Bachelor's Degree in Information Technology

      University of Pune

      Jan 2012 - Jan 2016 - 4 yr

    Skills

    • Product Management
    • Agile Methodology
    • Analytics & Metrics
    • Cross-functional leadership
    • Go-To-Market Strategy
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