YI
YASSER Ibrahim
Brand VP & Manager of Business Development at Locadifferent
Maadi, Cairo, EgyptWork Experience
Brand VP & Manager of Business DevelopmentFull Time
- Job Details:• Assisting the director to design the company's overall mission, values, and strategic goals. • Leading, guiding, directing, and evaluating the work of other employees, such as managers across different functions, and ensuring a healthy working environment. • Contributing to sales innovations, strategic business development, and the profitability of the company as determined by the company's strategic goals. • Assisting in managing the company's finances, identifying ways to increase revenue and decrease costs, analyzing financial reports, and preparing operating budgets. • Promotion of LocaDifferent’ s competitive value and expertise in the localization industry (BPO). • Researching and analyzing industries to identify new business opportunities. • Establishing and maintaining client relationships. • Working with the Project Managers to create account plans, RFPs, SOWs, quotes and ensuring that administrative details are handled efficiently and effectively. • Working effectively as a team with operations to exceed client expectations. • Management of the complete sales cycle from prospecting through to closing. • Obtaining and provision of territory information regarding market intelligence and penetration. • Accurate planning and reporting of all sales-related metrics. • Created and facilitated a comprehensive training program for the business development team, focusing on effective lead generation, persuasive communication techniques, or negotiation tactics. • Designed and delivered a customer experience training course to equip staff with the tools and strategies to consistently exceed client expectations.
Senior Business Development ConsultantFreelance / Project
Amplify Growth
Nov 2022 - Dec 2023 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Recruit, train, and manage a high-performing team of business development professionals, ensuring they meet and exceed their sales targets. • Conduct comprehensive market research to identify trends, opportunities, and competitive landscapes in the translation and language industry. • Lead efforts to identify, engage, and secure new clients through networking, cold calling, and leveraging industry connections. • Build and maintain strong relationships with key international clients, understanding their needs and providing tailored solutions.
Manager of Business DevelopmentFull Time
Jun 2019 - Dec 2022 -3 yrs, 6 months
Egypt , Cairo
- Job Details:• Develop and implement global business development strategies to penetrate new markets and expand the company’s international client base. • Recruit, train, and manage a high-performing team of business development professionals, ensuring they meet and exceed their sales targets. • Supervised a team of BD representatives, Account managers. • Conduct comprehensive market research to identify trends, opportunities, and competitive landscapes in the localization and software industries. • Lead efforts to identify, engage, and secure new clients through networking, cold calling, and leveraging industry connections. • Build and maintain strong relationships with key international clients, understanding their needs and providing tailored solutions. • Develop and execute sales strategies that align with company goals, including pricing, product positioning, and promotional plans. • Work closely with marketing, operations, and product teams to ensure alignment and maximize business development efforts. • Monitor and analyze sales performance metrics, providing regular reports and insights to senior management. • Lead negotiations for high-value contracts, ensuring favorable terms and conditions for the company. • Represent the company at online conferences, and industry events to promote the brand and generate new business leads. • Develop and manage the business development budget, ensuring effective allocation of resources for maximum ROI.
Business Development ExecutiveFull Time
Jan 2018 - Jun 2019 -1 yr, 5 months
Egypt , Cairo
- Job Details:• Initiate interaction with prospective clients to generate sales leads via (phone, emails, and online meetings). • Build contacts with potential clients to create new business opportunities • Maintain knowledge of all service offerings of the company. • Build prospect relationships by initiating communications and conducting follow-ups to move opportunities through the sales funnel. • Analyze requests, answer queries and prepare quotes. • Build a long-run and strong relationship with clients by identifying, selling services, and maintaining relationships with clients.
Customer Service Team Lead, Vodafone UKFull Time
- Job Details:• Provide real-time assistance to CSRs on the floor, answering queries and offering advice. • Monitor the performance of CSRs, ensuring they adhere to company policies and procedures. • Handle escalated customer issues that require immediate attention. • Work with the team to resolve complex problems and ensure customer satisfaction. • Act as a liaison between management and the CSR team, communicating updates and changes.
Education
Bachelor's Degree in Business Administration
Al-Azhar UniversityJan 2016
Skills
- Sales Cycle Management
- Business Development Strategy
- High Tickets Deals
- Team Leadership
- CRM
- Strategic Planning
- Client Relationship Management
- Project Management
- Planning
- Sales
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Languages
English
FluentArabic
Fluent
Training & Certifications
Entrepreneurship 3: Growth Strategies
The Wharton School | Online Program·2024Project Management: The Basics for Success
University of California, Irvine | Online Program·2024Entrepreneurship 3: Growth Strategies
The Wharton School·2024Project Management: The Basics for Success
University of California, Irvine | Online Program·2024Introduction to Marketing
The Wharton School·2019Introduction to Marketing
The Wharton School·2019