Basic Info

Yousef Ezz

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Language Advisor/Instructor at Berlitz

Experience Details

Language Advisor/Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

-Responsible for conducting placement tests and interviews for students and parents/Responsible for meeting the needs of customers by providing them with a professional interactive learning method within a certain period of time.


Company Details

Berlitz (multinational)

Cairo, Egypt

More than 1000 employees

Education

www.berlitz.com

Jun 2015 to present (1 year 6 months)
Customer Service Representative at Katameya Heights

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Supervising the service and facilities at the location and handling customers’ complaints as well as communicating new ideas and suggestions to the management with the implementation of maintenance


Company Details

Katameya Heights

Cairo, Egypt

More than 1000 employees

Real Estate/Property Management

www.katameyaheights.com

Apr 2015 to Oct 2015 (6 months)
German Language TA at DHL Center

Experience Details

German Language TA

Education/Teaching, Training/Instructor

Entry Level

Assisting students with elaborate explanation and tips for German language.


Company Details

DHL Center

Cairo, Egypt

11-50 employees

Education

N/A

Jan 2015 to Apr 2015 (3 months)
Sales Agent at Qtopia

Experience Details

Sales Agent

Sales/Retail

Entry Level

Responsible for selling online products for businesses in the USA


Company Details

Qtopia

Cairo, Egypt

11-50 employees

Telecommunications

www.qtopia.com

Sep 2014 to Nov 2014 (2 months)
Sales Agent at Centro Global Solutions

Experience Details

Sales Agent

Sales/Retail

Experienced (Non-Manager)

Selling insured medical instruments to seniors in the USA


Company Details

Centro Global Solutions

Cairo, Egypt

501-1000 employees

Insurance

centroglobalsolutions.com

Jun 2014 to Aug 2014 (2 months)
Social Media Agent at The Funtrepreneur Inc.

Experience Details

Social Media Agent

Marketing/PR/Advertising

Student

- Market for the company's products on all social media websites and try and attract the customers by using catchy phrases related to each product.

- Packaging.

- Inventory calculation.


Company Details

The Funtrepreneur Inc.

massachusetts, United States

1-10 employees

Business Services - Other, Cosmetics , Food and Beverage Production

http://www.thefuntrepreneur.com/

Feb 2014 to May 2014 (3 months)
Team Leader at Nassya

Experience Details

Team Leader

Marketing/PR/Advertising

Student

: responsible for leading the team by giving tasks and holding meetings to tackle social issues and organize events.


Company Details

Nassya

Cairo, Egypt

51-100 employees

Marketing and Advertising

www.nassya.com

Sep 2012 to Aug 2013 (11 months)
Customer Service Advisor at Vodafone UK

Experience Details

Customer Service Advisor

Customer Service/Support

Entry Level

-Handling customers’ complaints and up-selling new offers and products as well as ensuring customer satisfaction


Company Details

Vodafone UK (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.co.uk

Jun 2013 to Aug 2013 (2 months)

Achievements


Expanding marketing for the company's products.


Appointed as Vice Mayor.


Exceeding expectations at performance.


Elected in the student union of Sadat Academy.

Education

Bachelor's Degree in International Business Administration

Education Details

Bachelor's Degree

International Business Administration

Sadat Academy for Management Sciences, Egypt

B / Very Good / 75 - 85%

Management IT Business Law Marketing Accounting Organizational Behavior Finance Micro/Macroeconomics Business and Society

N/A

Sadat Academy for Management Sciences
2011 - 2016
College Diploma in Communication

Education Details

College Diploma

Communication, Advertising, Filmmaking

Endicott College, United States

A / Excellent / 85 -100%

Digital Filmmaking Acting Advertising Pop Culture Public Speech

N/A

Endicott College
2013 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi Canal Schools

Egypt

2011

B / Very Good / 75 - 85%

N/A

Maadi Canal Schools
2011

Certifications

TOEFL
Feb 2013

Certificate details

TOEFL

Feb 2013

N/A

N/A

N/A

AMIDEAST

N/A

Training and Courses

Training/Course Details

TV Advertising

Jan 2013

ICGE at The American University in Cairo

Creating Ads and presentations.

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Last update 1 days ago.

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Profile Skills and Keywords

ActingAdobe PremiereAdvertisingAnalyticalBerlitzBusiness DevelopmentBusiness PlanningBusiness Services - OtherCommunicationCosmeticsCreativeCulturesCustomer ServiceCustomer Service AdvisorCustomer Service RepresentativeDrivingEducationEnglishFilm MakingFilmmakingFood And Beverage ProductionFrenchGermanGerman Language TAInsuranceInternational Business AdministrationInternet ResearchJet SkiingLanguage Advisor/InstructorLanguagesLeaderListening To MusicMaking FilmsMarketingMarketing And AdvertisingMicrosoft OfficeProperty ManagementReadingReal EstateRetailSalesSales AgentSocialSocial Media AgentSpanishSupportSwimmingTOEFLTV AdvertisingTeam LeaderTeam PlayerTelecommunicationsTheaterVodafone UKWorking Out

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Advanced

: Intermediate

: Intermediate

: Intermediate

Spanish

Spanish

: Advanced

: Advanced

: Intermediate

: Intermediate

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

More than 7 years

Adobe Premiere

Adobe Premiere

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Acting

Acting

: Advanced

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

Business Planning

Business Planning

: Intermediate

: High

:

1-3 years

Advertising

Advertising

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Film making

Film making

: Intermediate

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Leader, Creative, Social, Team Player

Online Presence

Yousef Bakierhttp://ybakier.wordpress.com/

.

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