YM
Ye Yint Min Oo
F&B Waiter
Dubai, United Arab EmiratesWork Experience
Andaman Seaview Hotel
Mar 2024 - Mar 2025 -1 yr
Thailand
- Job Details:Delivered exceptional service to 80+ guests per shift in a 5-star setting. Processed 100+ daily orders via POS with high accuracy and efficiency. Maintained hygiene and table setup per hotel SOPs to ensure guest satisfaction. Resolved complaints and special requests, supporting 90%+ positive feedback. Coordinated with kitchen and service teams for smooth, timely operations. Handled cash and card payments, reconciling daily sales with 100% accuracy. Greeted guests, presented menus, and recommended items to support upselling. Operated POS system and ensured accurate billing with cashier coordination. Maintained knowledge of menu items and specials to confidently assist guests. Prepared dining area, managed table setups, and maintained cleanliness. Supported team during peak hours for efficient and timely service. Handled 70+ daily transactions for dine-in and takeaway with speed and accuracy.
Education
Diploma in International Hospitality Management
London School of Business & FinanceJan 2023
Skills
- Multitasking
- Time Management
- Upselling
- Cash Handling
- Billing
- Adaptability
- POS Systems
- Complaint Resolution
- High-volume operations
- Customer Complaint handling
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Languages
English
FluentBurmese
Fluent