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Mohamed Yehia El Shinnawy

Sales & Marketing Manager at Technonet for Contracting

Cairo, Egypt
  • Management
  • Training
  • Communication
  • Planning
  • Organizing

Work Experience

  • Sales & Marketing Manager at Technonet for Contracting

    Jun 2019 to present · 1 Year 3 Months

  • Digital Marketing Director at Mophx

    Nov 2018 to Jun 2019 · 7 Months

  • Supervisor Call Center at Orange

    Jan 2012 to Jun 2017 · 5 Years 5 Months

  • Team Leader Call Center at Orange Egypt

    Aug 2008 to Dec 2012 · 4 Years 4 Months

Education

  • MBA in Marketing

    Arab Academy for Science, Technology and Maritime Transport (AAST) - Egypt 2011 to 2013 · 2 Years

  • Bachelor's Degree in Management

    Modern Academy in Maadi (MAM) - Egypt 2002 to 2006 · 4 Years

  • High School - Thanaweya Amma

    Gamal Abdel Nasser Language School - Egypt 2002

Achievments

• I was nominated as a best achiever in Mobinil several times during 2010, 2013, 2014, 2015 &2016 • I am responsible for conducting training for new comers since 2009-2017 • I am responsible for handling field experience for the new inductions • I am responsible for quality leverage in the customer service (Target 97%) • Preparing performance analysis on adherence, quality & KPI’s 2012- current • Took part in several major projects since 2008 till now Ex: Data Gathering Project and analysis, Siebel setup and upgrade project, Outsourcing Project and analysis. Won the amateurs football league at Heliopolis sporting club Joined Injaz program for leveraging Egyptian youth

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Skills
Tools and Fields of Expertise

  • Management
  • Training
  • Communication
  • Planning
  • Organizing
  • Customer Service
  • Digital Marketing
  • Digital Marketing Strategy
  • Indoor Sales
  • Customer Experience
  • Leadership Management
  • Business Planning
  • CRM Systems
  • Marketing
  • Microsoft Office
  • Siebel
  • Billing Systems
  • HR
  • Sales
  • Adobe Family
  • Microsoft Project
  • HTML
  • CSS

Languages

  • Arabic

    Fluent

  • English

    Fluent

  • French

    Beginner

Training & Certifications

  • Digital Marketing Diploma

    integrated marketing foundation · 2019

  • Performance Management

    COPC · 2013

  • TOEIC

    British Council · 2012

  • GMAT

    AAST · 2011

  • Un Volunteers

    United Nations · 2010

  • Personal Effectiveness

    Quest · 2010
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