Basic Info

Yasmine abd elfatah

Less than 1 year

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service at Orange

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

Customer Service agent for post paid customers


Company Details

Orange (multinational)

Egypt

More than 1000 employees

Consumer Services

www.orange.eg

Jul 2016 to present (5 months)

Education

Bachelor's Degree in Commerce

Education Details

Bachelor's Degree

Commerce

Ain Shams University, Egypt

B / Very Good / 75 - 85%

Accounting

N/A

Ain Shams University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

New high school for girls

Egypt

2012

B / Very Good / 75 - 85%

N/A

New high school for girls
2012

Training and Courses

Training/Course Details

Customer Service

Jun 2016

maadi egypt

Customer Service

Training/Course Details

accounting

Sep 2015

care medical company

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAnalyticalArabicCommerceConsumer ServicesCreativeCustomer ServiceCustomer-orientedEnglishFinancialsFrenchHRHard WorkerInternetMicrosoft AccessMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOrangeSocialSupport

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Fluent

French

French

: Intermediate

: Intermediate

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Access

Microsoft Access

: Intermediate

: Medium

:

5-7 years

Fields of Expertise

customer service

customer service

: Expert

: Extreme - I love it!

:

Less than 1 year

accounting

accounting

: Expert

: Extreme - I love it!

:

1-3 years

financials

financials

: Expert

: Extreme - I love it!

:

Less than 1 year

HR

HR

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Hard worker, Customer-oriented, Creative, Social

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