Yasmin Ibrahim

Customer Support AdvisorFull Time

ReceptionistFull Time

• Job Details:Handle a variety of administrative support tasks as serve patients and guests by greeting professionally both in person a through phone , schedule appointment and maintain records . Properly answer referring questions and issues wisely . Refer comers to their destination and the right person, then notify the other end about the issue. • Additionally, in charge of a whole department (Radiology Department) from admitted guests, solving faced problems to schedule. appointment and meetings for the department manager. • Issue billing invoices prepare payroll files for the staff. • Prepare statistics for boarding members monthly. • In question for monthly charts, budget performed, handle complains, balance shortage issues, finally with hospital survey Welcome and assist guests. Was responsible for Radiology Department center , performing admission for outpatients for the department , make invoices for choosen examination. Record every patient data. Review the daily outpatient invoices before sent them to billing office .

Ward clerk (inpatient )Full Time

• Job Details:Performing administrative responsibilities as check patients in and out, file patient paper work, also coordinate patient assignments with nurses and doctors keeping all work efficient for trauma unit, ICU , oncology unit . Conduct several duties daily as process intake and discharge forms. Organize, update, and prepare medical file records to keep digital and physical filling system UpToDate. Answer non- medical patient patients’ questions beside answering phone calls for the whole floor. Prepare invoices before sending them to financial department. Performing receptionist and clerical duties in nursting units. Set up records for new patients , add information. Confirm and charge every single patient for every service applied.