Basic Info

Yassin Hassan

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical sales representative for Acanac Inc. Canada account at Convergys Egypt

Experience Details

Technical sales representative for Acanac Inc. Canada account

Customer Service/Support

Entry Level

▪ Explaining various internet and home phone packages for Canadian customers

▪ Helping clients choose plans that suit them and making follow up calls with potential customers


Company Details

Convergys Egypt (multinational)

Egypt

101-500 employees

Consumer Services

N/A

Jun 2016 to present (1 year 2 months)
Active member at AIESEC Cairo University (student activity)

Experience Details

Active member

Human Resources, Accounting/Finance

Student

Active member in Cairo university local chapter


Company Details

AIESEC Cairo University (student activity)

Egypt

N/A

Dec 2013 to Dec 2015 (2 years)
Customer service representative for Expedia Canada at Teleperformance Egypt

Experience Details

Customer service representative for Expedia Canada

Customer Service/Support

Entry Level

▪ Handling incoming calls from Canadian customers and assisting customers effectively by solving customer disputes

▪ Providing customers additional information or explains services


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services , Travel and Tourism, Telecommunications

N/A

Jul 2015 to Nov 2015 (4 months)
Trainee (intern) at Egyptian International Motors

Experience Details

Trainee (intern)

Engineering - Mechanical/Electrical, Installation/Maintenance/Repair

Student

Trainee in Renault workshop in the field of automotive after sales services and vehicle maintenance

- Understanding how to test parts and systems to ensure that they are working properly.

- Identifying mechanical problems, often by using computerised diagnostic equipment.


Company Details

Egyptian International Motors (multinational)

Egypt

N/A

Engineering Services

N/A

Jun 2015 to Jul 2015 (1 month)
Organizing committee vice president at AIESEC Cairo University (student activity)

Experience Details

Organizing committee vice president

Accounting/Finance

Student

Organizing committee vice president for finance in the local induction conference Rise 2015


Company Details

AIESEC Cairo University (student activity)

Egypt

N/A

Jan 2015 to Feb 2015 (1 month)
Project management team leader at ENACTUS Egypt - Akhbar El-Yom Academy Chapter (student activity)

Experience Details

Project management team leader

Project/Program Management

Student

N/A


Company Details

ENACTUS Egypt - Akhbar El-Yom Academy Chapter (student activity)

Egypt

N/A

Jan 2014 to Jul 2014 (6 months)
Trainee (intern) at Akhbar Printing House

Experience Details

Trainee (intern)

Media/Journalism/Publishing

Student

Trainee in Akhbar printing house in the field of printing technology.


Company Details

Akhbar Printing House

Egypt

101-500 employees

Publishing and Printing

N/A

Jul 2013 to Aug 2013 (1 month)
Trainee (intern) at SUZUKI EGYPT S.A.E

Experience Details

Trainee (intern)

Engineering - Mechanical/Electrical

Student

▪ Intern at Suzuki Egypt factory in the field of production engineering of automobile assembling

-Working on different workstations (welding, car painting, engine assembly and inspection)

-Learning the basic principles behind an automotive production line


Company Details

SUZUKI EGYPT S.A.E (multinational)

Egypt

N/A

Automotive

N/A

Aug 2012 to Sep 2012 (1 month)

Education

Bachelor's Degree in Mechanical Engineering

Education Details

Bachelor's Degree

Mechanical Engineering

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Akhbar Al-Youm Academy for Engineering, Printing and Press Technology
2011 - 2016
College Diploma in Business

Education Details

College Diploma

Business , Entrepreneurship

Indiana University, United States

Not specified

N/A

N/A

Indiana University
2014 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El-Nasr Experimental Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

El-Nasr Experimental Language School
2011

Certifications

Certificate details

Global Business Institute

Jul 2014

N/A

N/A

N/A

Re-orderClick to add a video, image, document, presentation... Click to edit school nameIndiana University - Kelley School of Business

Five weeks curriculum based on

TICO
Jul 2015

Certificate details

TICO

Jul 2015

N/A

N/A

N/A

Travel Industry Council of Ontario (Ontario's Travel Regulator)

Training and Courses

Training/Course Details

Monkey Business Diploma

Feb 2013

ISFiT

ISFiT is short for the “International Student Festival in Trondheim” ISFiT is arranged every other year, and each festival has a theme related to social and political topics with international relevance. The theme for ISFiT 2013 was global trade. Over 450 students from all over the world gathered to attend 17 different workshops and take part in the festivals culture program

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingActive MemberAdobe PhotoshopArabicAutomotiveBusinessConsumer ServicesConvergys EgyptCustomer CareCustomer ServiceCustomer Service Representative For Expedia CanadaEgyptian International MotorsEngineering ServicesEnglishEntrepreneurEntrepreneurshipFinanceFrenchGlobal Business InstituteHard WorkerHuman ResourcesInstallationInsuranceJournalismLeaderMaintenanceMarketing And AdvertisingMechanical EngineeringMediaMicrosoft OfficeMonkey Business DiplomaOrganizing Committee Vice PresidentPlannerProgram ManagementProjectProject Management Team LeaderPublishingPublishing And PrintingRepairSUZUKI EGYPT S.A.ESolidWorksSupportTICOTeam PlayerTechnical Sales Representative For Acanac Inc. Canada AccountTelecommunicationsTeleperformance EgyptTraineeTravel And Tourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

SolidWorks

SolidWorks

: Intermediate

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

customer care

customer care

: Advanced

: High

:

1-3 years

Key Skills

Leader, Planner, Hard worker, Entrepreneur, Team Player

Online Presence

https://eg.linkedin.com/in/yassinmhassan

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