
Yasser Muhammad Abdel-Ghaffar
Customer Relation Specialist at Eviva US
Sheikh Zayed, Giza, EgyptWork Experience
Data ReviewerFull Time
Eviva US
Feb 2023 - Present -2 yrs, 5 months
United States , New York City
- Job Details:Reviewing all data of their products before being listed through several marketplaces such as Amazon, Houzz, The Home Depot, Lowe's, Overstock (Bed Bath & Beyond), Wayfair, and Walmart. While ensuring the integrity of all old data through all marketplaces as well as their own website. Then, Listing all reviewed data through all marketplaces using every marketplace's own method for such a process.
Customer Relation SpecialistFull Time
Eviva US
Feb 2022 - Present -3 yrs, 5 months
United States , Jersey City
SDS Logistics AssociateFull Time
Amazon
Apr 2020 - Sep 2022 -2 yrs, 5 months
Egypt , Giza
- Job Details:Help and ensure the safe and complete delivery of Emiratis customers' orders, either sold or fulfilled by Amazon, by guiding the delivery associates and keeping in touch with customers till the successful delivery.
Customer Care RepresentativeFull Time
Vodafone Egypt
Feb 2015 - Aug 2019 -4 yrs, 6 months
Egypt , Cairo
- Job Details:Technical support agent for the UK account, then customer care specialist for the SME, high-premium, account.
Education
BA in English Sight & Consecutive Translation
Cairo University (CU)Jan 2009 - Jan 2012 - 3 yr
High School - Thanaweya Amma
Ali mubarakJan 2002
Skills
Languages
Arabic
FluentEnglish
AdvancedGerman
Beginner
Training & Certifications
Full Stack Front-to-End Course
One Million Arab Coders Initiative·2019Databases Advanced Adminstering
Udacity - One Million Arab Coders Intiative·2018Customer Service & Business Skills
New Horizons·2014Industrial & Environmental Safety
Carrefour·2013