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Yasser Mohamed Mahmoud

energetic and ambisious

Giza, Egypt
  • Customer Care
  • Customer care
  • Coaching
  • Quality Control
  • Coaching

Work Experience

  • Quality Assurance Supervisor at Almosafer.com

    Aug 2017 to present · 12 Months

  • Validation Desk Representative at Teleperformance Egypt

    May 2015 to present · 3 Years 11 Months

  • Samsung UK Technical Support Advisor at Teleperformance

    Jan 2015 to present · 3 Years 11 Months

  • Quality Coach at Stream Global Services

    Dec 2011 to present · 6 Years 10 Months

Education

  • BA in Commerce/Accouning

    Cairo University - Egypt 2004 to 2010 · 6 Years

Achievments

Leadership and Talent Academy Certificate (Business Development and Shadowing as a Team Manager) at Stream Global Services

Skills
Tools and Fields of Expertise

  • Customer Care
  • Customer care
  • Coaching
  • Quality Control
  • Coaching
  • Training
  • Training
  • Microsoft Excel
  • Microsoft Word

Languages

  • English

    Fluent

  • Arabic

    Fluent

Training & Certifications

  • world forum for youth leaders

    Cairo University · 2010