Basic Info
Yasser Gomaa
More than 15 years
Ismailia, Egypt
Master's Degree
Manager
Work Experience
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Supervisor-Outpatient Pharmacy at King Fahad Military Complex-Dhahran, KSA
Experience DetailsSupervisor-Outpatient Pharmacy Pharmaceutical Manager
Supervise pharmacy daily activity, staff management, scheduling, modifying workflow as needed, patient, staff and physician counseling, reporting statistics regarding workload and staff performance on weekly and monthly basis, participating in pharmacy and/or hospital-wide quality activities, committee member. Company DetailsKing Fahad Military Complex-Dhahran, KSA (multinational) Dhahran, Saudi Arabia More than 1000 employees Healthcare and Medical Services www.kfmmc.med.sa
Nov 2015 to Jun 2016 (7 months)
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JCI Accreditation Consultant at King Fahad Armed Forces Hospital-Jeddah
Experience DetailsJCI Accreditation Consultant Quality Manager
revised and updated: Company DetailsKing Fahad Armed Forces Hospital-Jeddah (multinational) Jeddah, Saudi Arabia More than 1000 employees Healthcare and Medical Services www.kfafh.med.sa
Nov 2015 to Nov 2015
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Pharmacy Supervisor Inpatient at King Fahad Specialist Hospital Dammam
Experience DetailsPharmacy Supervisor Inpatient Pharmaceutical Manager
Maintain medication management plan in compliance with JCI requirements and making sure of the preparedness of the pharmacy department to the accreditation process, in the light of JCI standards pertaining MMU. Company DetailsKing Fahad Specialist Hospital Dammam (multinational) Dammam, Saudi Arabia More than 1000 employees Healthcare and Medical Services www.kgsh.med.sa
Sep 2009 to Oct 2015 (6 years 1 month)
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Achievements
Achieved 50% reduction in waiting time by modifying workflow and re-defining staff roles and duties
Achieved 80% reduction in patients' complaints due to medication delays
Improved pharmacist medication intervention by encouraging pharmacist-physician communication as well as improving staff knowledge.
I was so happy when I was later informed by the director of Pharmacy Colonel Blowi that Pharmacy successfully passed JCI Accreditation.
Preparing the pharmacy department for JCI accreditation on 2010, by reviewing all work processes in relationship to MMU chapter in the JCI standards book which resulted in JCI Accreditation in 2010 and maintained competency until re-accreditation on 2013
Education
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CPHQ in Healthcare Quality
Education DetailsCPHQ Healthcare Quality National Association for Healthcare Quality, United States B / Very Good / 75 - 85% N/A N/A National Association for Healthcare Quality
2015 - 2015
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B.Sc in Pharmaceutical Sciences
Education DetailsB.Sc Pharmaceutical Sciences Al Azhar University, Egypt B / Very Good / 75 - 85% N/A N/A Al Azhar University
1988 - 1994
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Likes and Dislikes
Last update more than 10 months ago.
Profile Skills and Keywords
AdaptiveAnalyticalArabicComputer LiteracyCustomer ServiceCustomer-orientedEnglishFlexibleHealthcare And Medical ServicesHealthcare QualityHospital PharmacyInformation Technology (IT)JCI Accreditation ConsultantKing Fahad Armed Forces Hospital-JeddahKing Fahad Military Complex-Dhahran, KSAKing Fahad Specialist Hospital DammamLeaderMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft ProjectMicrosoft VisioMicrosoft WordPharmaceuticalPharmaceutical SciencesPharmacy AutomationPharmacy Supervisor InpatientProblem SolverQuality AssuranceQuality ControlSupervisor-Outpatient PharmacySelf-assesed Skills
Tools and Technologies
Microsoft Office
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Microsoft Word
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Microsoft Excel
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Microsoft Visio
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Microsoft PowerPoint
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Customer Service
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Marketing
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Information Technology (IT)
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Microsoft Project
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Fields of Expertise
Hospital Pharmacy
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Healthcare Quality
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Computer Literacy
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Pharmacy Automation
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Key Skills
Analytical, Leader, Customer-oriented, Problem Solver, Flexible / AdaptiveOnline Presence
