YE

Yasser Tharwat ElDahmy

technical support Advisor/Agent at Vodafone

Cairo, Egypt

Work Experience

  • technical support Advisor/AgentFull Time

    Vodafone

    Feb 2011 - Present -14 yrs, 5 months

    Egypt , Cairo

    • Job Details:Job Responsibilities: o Solving technical quires regarding any Vodafone UK services/products o Respond to customer inquiries by handling and resolve customer complaints o Research required information using available resources to provide customers with Vodafone products and services information o Developing my personal skills in applying highest satisfaction scores.

  • insurance Sales agent/consultantFull Time

    Metlife- Alico

    Sep 2010 - Feb 2011 -5 months

    Egypt , Cairo

    • Job Details:Job Responsibilities: o Presenting, Communicating, planning, and organizing. o Selling insurance programs to prospect clients. o Handel unsatisfied clients. o Developing personal techniques in applying sales. o Working as a field supporter and consultant to co-agents

    • Education

    • BS in Marketing

      Misr International University (MIU)

      Jan 2006 - Jan 2010 - 4 yr

    • High School - Thanaweya Amma

      Thanawiya Amma N.P.S

      Jan 2006 

    Skills

    • Microsoft Office
    • Presentations
    • Customer Service
    • Adobe Photoshop
    • Management

    Languages

    • English

      Fluent

    • Arabic

      Advanced
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