Yasser Bakir

Bank Assurance at Credit Agricole Bank Egypt Full Time

• Job Details:• Target “Credit Agricole Bank” Customer database to acquire new potential customers for Health Insurance Certificates • Work closely with Customer Service to update Customer database on quarterly basis to refresh target list • Partner with “Credit Agricole Bank” Credit team to ensure the issuance of bank statements in timely manners in line with agreed upon instalments • Update of weekly Scorecards to be shared with Regional teams (Allianz & Credit Agricole) to analyse weekly Calls, Sales Orders & Actualized Sales • Lead Monthly meetings with Credit Agricole Customer Service team to review and analyse agreed upon service levels, limitations, and agree on next steps to enhance business cycles • Attended Allianz Sales Techniques and Bank Customer Satisfaction trainings to develop understanding of bank cycles and Customer Satisfaction criteria’s • Managed to achieve 171% vs. Q3 2010 Target, and recognized by Vice President &Deputy; Head of Bank assurance as “Top Achiever”

Relationship ManagerFull Time

• Job Details:• Worked in Auto Car Loan bank service handling top Care Dealers/Agents in Cairo Region • Lead negotiations with prospect customers for auto Car Loan, in top Customer “Masrya Car Agent/Dealer” in Bank, that represented 35% from total Auto Car loan business • Partnered with Bank credit team to ensure agreed upon financial statements of customer fulfill bank Criteria’s • Lead Monthly meetings with Credit Agricole Customer Service & Credit team to review and analyse agreed upon service levels, limitations, and agree on next steps to enhance business cycles • Develop conceptual sell ideas to agree on credit solutions on main business drivers and achieve competitive edge • Analyzing business plan in terms of value propositions and building customer bridges with Head Office Credit managers via frequent business updates using scorecard and joint business plans.