
Yasser Abdelhameed Maged Abourashed
Information Technology Manager - Executives Committee Member
Heliopolis, Cairo, EgyptWork Experience
Information Technology Manager - Executives Committee MemberFull Time
Speed International for Trade & Distribution (HQ in Alex + 28 Sites Across Government)
Aug 2022 - Oct 2024 -2 yrs, 2 months
Egypt , Alexandria
- Job Details:• Monitoring, analyzing, overseeing, and evaluating all IT operations infrastructure, IT systems, and IT Projects. • Establish communication with other departments to determine and address their IT needs and requirements. • Proposing strategic solutions and recommending new systems and software. • Direct designing, developing, implementing, and evaluating IT projects in line with organizational objectives. • Ensuring the maintenance of current projects and technology systems. • Identifying vulnerabilities, the need for upgrades, and opportunities for improvement. • Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated. • Ensuring reported issues are resolved in a timely manner. • Managing and supervising employees in the IT department. • Writing job descriptions for new IT positions, assist on interviewing, recruiting, and orienting senior new staff members. • Managing the IT budget and forecasting budgetary requirements.
IT Manager ; Department HeadFull Time
SPEED Ahmed Hassan Co.
Jun 2012 - Sep 2016 -4 yrs, 3 months
Egypt , Alexandria
- Job Details:• SPEED IT Department Enhancement: - Reviewed and defined SPEED’s IT Organization Structure to Build and develop a specialized high performance IT Team. - Enhance IT Team capabilities and appoint experienced candidates - Documenting IT Policies and Procedures, and required Forms - Defined and Completed IT Team Roles & Responsibilities, JD, and KPIs - Reviewed SPEED’s IT vendors, partners, & Suppliers Contracts/SLAs and had backup resources - Reviewed Software License Usage and Scheduled for Full Legalization - Prioritizing, Planning, and Managing Business IT Related Projects. -Budgeting and Procurement; defined yearly budget based on the yearly objectives, planned projects, and required resources. • SPEED IT Foundation Enhancement: - Managed and Supported Active Directory Users Data Integrity, with HR Department. - Reviewed and Enhanced Network; Passive and Active, Connectivity; Main and Backup - Reviewed and Enhanced Main Data Center Security, Network, Servers, and Storage. - Implementing Network & Systems Monitoring Tools, Helpdesk Ticketing & Reporting System - Reviewed and identified technologies to improve scalability and availability of the overall SPEED’s IT environment. - SPEED’s IT Infrastructure Documentation and Updates. • Core Business Applications Enhancement - Reviewed and Enhanced Data Backup capabilities; Tools, Schedule, and Archiving. - Investigating, planning, and implementing business continuity solutions. - Planning and Preparing for a Disaster Recovery Site Implementation. - Implementing Audio & Video Conferencing for Sales Team Internal & External Meetings. - Planned and Implemented the Sub-D Automaton Project; for Sales team. - Technical Consultation and Support for different business systems requirement; Security Cameras, Fixed Assets, HR Attendance, Fleet Management, and Tracking systems.
IT Operations & Projects ManagerFull Time
- Job Details:IT Operations Manager: • Manage the entire IT Operations and Infrastructure division including; System Administration, Network Administration, Technical Support & Helpdesk • Responsible for the delivery of reliable, secure, and cost-effective infrastructure including developing high-yielding relationships with all vendors. • Identify technologies to improve scalability and reliability of the overall IT environment. • Catalyze positive advancement in IT capabilities and stability. • Recommend, design, and implement IT infrastructure projects; - Network Connectivity (LAN & WAN) - Messaging Services - Directory Services - File & Print Service - Security (Network & Systems) - Video & Phone Conference - Collaboration & Mobility - Intranet Portal - Backup Systems - Telephony • Budgeting and Procurement; defined yearly budget based on the yearly objectives, planned projects, and required resources. • Ensure highly reliable, secured and available IT infrastructure to support the business. • Manage, prioritize, and support IT department initiatives and goals. • Benchmark and assess IT industry competitiveness, also review and evaluate emerging technologies for practical application. • Build and develop a high performance team. • Disaster recovery planning, training, and documentation. IT Projects Manager: • Responsible for creating and maintaining all information technology projects plans • Communicates tasks, milestones, status and resource allocation and metrics. • Partners with project sponsor(s) to define project objectives, scope, schedule, and budget. • Leads and directs project teams to meet project objectives. • Evaluates and reports progress in terms of quality and performance metrics. • Deliver reliable, secure, and cost-effective systems and core applications, including developing high-yielding relationships with application vendors. • Utilize professional IT project management methodologies to ensure projects are delivered on schedule and budget. • Managed applications; Oracle E-Business Suite R12 (ERP System), HITS (HR System), Microsoft Dynamics CRM 4.0, Autodesk Vault, Primavera & Contract Manager.
Project Manager (IT Infrastructure; Systems & Network)Full Time
- Job Details:- Project Manager • Managed the “AUC New Campus IT Cabling Infrastructure” along with other Network cabling infrastructure projects. • Gathered, defined, and documented projects’ requirements and scope, planned activities sequencing and schedule, defined resources and team requirements, handled Customer, Management, and Team communications, managed projects’ changes, and budget. - MIS Manager • Tasks were focused on analyzing, recommending, planning, implementing, & controlling I.T. processes and solutions. • Acting as an in-house consultant to work with various functional areas of Global Brands on providing advices and guidance that support business operations through the effective use of I.T. • Worked with management on defining business requirements for I.T. solutions. • Created, maintained and enforced policies and procedures regarding all computer operations. • Collected information and spooked to managers and staff for feedback and ideas on any difficulties and/or improvements. • Project Management: along the MIS manager role, I was assigned the Project Manager Role for three projects; (Audi Bank first 5 Branches in Egypt, CITADEL Capital movement to 4 Seasons Building, and NPC movement to Maadi). - Technical Support Manager Managed the software department; Desktop and Back Office teams, responsible for handling customers’ software support inquiries; client and server sides. Both teams handled client calls, support agreements, outsourcing, and solutions design and implementation. • Reviewed, evaluated, and defined requirements according to department history, current work and demand; (coordinated with other departments; Services Org., Sales, HW and Network.). • Constantly analyzed departmental response to customer inquiries via visits, telephone and email. • Ensured complete documentation for each customer call. • Implemented Team regular performance appraisals.
Education
Bachelor's of Electronics & Computer Engineering in Electronics Engineering
Higher Technological Institute (HTI)Jan 1988 - Jan 1994 - 6 yr
Languages
English
AdvancedArabic
Advanced
Training & Certifications
Project Management Professional PMP
Project Management Institute·2024TOGAF® 9 Foundation Certificate
The Open Group·2017MCT
1998MCSE
1997MCP
1996