Basic Info

Yasser Eissa

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

System Administrator Global Brands Group at Outsourced at Abu Dhabi Islamic Bank

Experience Details

System Administrator Global Brands Group

IT/Software Development

Experienced (Non-Manager)

Systems Administrator – Global Brands Group
Systems Administrator [Outsourced] – Abu Dhabi Islamic Bank (ADIB)

- Monitoring infrastructure systems using standard monitoring tools to maintain the
uptime/stability of Bank systems.
- Providing technical support and higher level support for service desk and desktop support
teams to meet SLA signed with Business departments.
- Participating in on-call rotation to provide support for working teams during non-working
hours, weekends and vacations. 
- Providing technical guidance and knowledge transfer to other system administrators and
other support teams.
- installing and supporting Microsoft server infrastructure and supporting products in an
enterprise environment.
- providing services for in excess of 2500 users across multiple sites & locations.
- Administer, Maintain DCs, Group policies, File Servers, Email System (Exchange 2010
DAG), KMS, PKI, Enterprise Vault, Citrix XenApps, and VMware ESX Virtualization servers.
- Assist and plan Disaster Recovery tests to smooth moving from Data Center.
- Restructured 5 TB. File Servers NTFS permissions to meet the bank requirements and
easily assign further use of Security permissions.
- Implemented MS. SCCM 2012 R2 and Lync Server 2013.
- Provide technical reports for higher management and detailed reports about any changes.
- Applying patches and critical updates over organized plans to Banking/Non banking


Company Details

Outsourced at Abu Dhabi Islamic Bank

Cairo, Egypt

More than 1000 employees

Banking

N/A

Feb 2015 to present (1 year 10 months)
Systems Engineer, Sr. Technical Support at Medstar Group

Experience Details

Systems Engineer, Sr. Technical Support

IT/Software Development

Experienced (Non-Manager)

- Ensure the availability and day-to-day operation, scheduling & technical support of the
company infrastructure/computer system and peripherals in the network environment,
Provide full support for the IT systems.
- Responsible for instructing and providing the technical support team with necessary support
and tools to enhance the performance of company systems during daily basis.
- Create Guide materials for Technical support team in order to make sure everything
handled by following standards of the company regarding OS and SW installation.
- Ensure that ongoing system updates & replications are carried out to all locations.
- Plan and Implement the Upgrade Project of the System administration servers:-
• Upgrade current Domain Controller FSMO and its replicas from W2k3 to W2k12.
• Proceed with W2k12 as a standard version to all operation servers.
• Design and implement Active Directory Group Policies to Achieve IT Policy & meet
Business needs.
• Implement upgrade to Exchange server 2010 SP3 for internal and VPN sites use [700
Users].
• Virtualization Hyper-V technology used to implement Exchange servers and Replica
DCs.
• Ensure the data availability of VMs, MBXs, file share, SQL 2008 servers by
implementing System center DPM 2012, Symantec backup Exec 2014, and GFI Backup
Network.

• Securing internal network from outside attack by using TMG, TrendMicro officeScan,
Symantec Endpoint protection.
• Applying systems updates via WSUS.
. Configure Surveillance [CCTV] system.
. Implement, Design Wireless network security and coverage by using HP wireless
controller msm710.
. Implement MS. SCCM 2012 R2.
. Implement MS. Lync Server 2013.


Company Details

Medstar Group

10th of Ramadan, Egypt

N/A

Manufacturing

http://www.medstar-misr.com

Feb 2014 to Feb 2015 (1 year)
IT System administrator & Technical support outsourced at Qatarairways, Alexandria Airlines, Intercontinental Airlines

Experience Details

IT System administrator & Technical support outsourced

IT/Software Development

Experienced (Non-Manager)

- Provide System administration design and implementation [DCs, File Servers, Email servers,
Antivirus servers] & Technical support.
• Qatarairways [HQ, Cairo Airport Terminal offices, Alex branch and Cargo Village office]
• Alexandria Airlines.
• Intercontinental Airlines.


Company Details

Qatarairways, Alexandria Airlines, Intercontinental Airlines (multinational)

Cairo, Egypt

More then 1000 employees

Airlines/Aviation

N/A

Aug 2011 to Feb 2014 (2 years 6 months)
IT Administrator at Top Aviation & Travco Ticketing Travco Group

Experience Details

IT Administrator

IT/Software Development

Experienced (Non-Manager)

- Responsible for all computers related systems setup [SitaTex Client, Amadeus System,
SUN System]
- Ensure securely of users data and profiles [File Servers & Roaming Profiles].
- Plan, maintain and manage the stability of the server and other hardware.
- Install and manage TrendMicro OfficeScan V.10.5 and AVG AntiVirus server to prevent the
internal network from Viruses and Spyware attack.
- Create and Implement Environments by using Virtualization Technologies [Windows
Server 2008 Hyper-V Role & VMware ESXI].
- Recommend on the development Designing, and maintenance and upgrading of
infrastructure.
- Plan, implement and review all service contracts.
- Troubleshoot network infrastructure and Maintain Firewall, Routers Juniper, Switches HP
ProCurve, VLAN H.W.
- LAN design, installation and troubleshooting.
- Ensure homogeneity of the computing equipment, Implement and manage computers
security.
- Monitor polices systems and processes of IT infrastructure including hardware, networks,
database and IT systems.
- Follow up the installation of Hardware and Software are carried out in timely and accurate
fashion.


Company Details

Top Aviation & Travco Ticketing Travco Group (multinational)

Cairo, Egypt

More then 1000 employees

Airlines/Aviation

http://www.travco.com

Jul 2011 to Feb 2014 (2 years 7 months)
IT Specialist at Jaz, Iberotel, Solymar, Hotels and resorts, Madinat Makadi, Tavco Group, Hurghada.

Experience Details

IT Specialist

IT/Software Development

Entry Level

- Responsibility for all computers related systems setup for the new hotel opening
(Fidelio, Micros, Call Accounts, Door locking system, and Internet server).
- Install Administrate Active Directory Domains 2008, File Servers, TMG 2010, Symantec
Backup Exec, Exchange 2007, SCCM 2007, SQL 2008, GFI Backup, Citrix XenApp 5 and WSUS
servers.
- Build and configure network infrastructure (HP ProCurve Switches).
- Setting and configuring the Internet system for the guests using a billing server including
Open area and guest rooms if required.
- Implement and configure the new technology of virtualization Hyper-V which enhanced
performance and saved costs.
- Monitor all server operations and insure the correctness of their functions.
- Troubleshoot user problems in all system and network problems.
- Issue reports that’s required by the head department.
- Prepare the budget with the FF&E.
- Inventory the current asset and all updates might occurs.
- Good Capabilities in Application Delivery Solutions Using Citrix XenApp 5 Technology
- Implement the proper new system which may use to improve the operation or to fix new
problem that could happen.


Company Details

Jaz, Iberotel, Solymar, Hotels and resorts, Madinat Makadi, Tavco Group, Hurghada. (multinational)

Hurghada, Egypt

More then 1000 employees

Hospitality/Hotels

http://www.jaz.travel

Dec 2009 to Jul 2011 (1 year 7 months)
Systems Administrator at Tamima Company for IT and Training

Experience Details

Systems Administrator

IT/Software Development

Entry Level

- Administer, Implement, and maintain the group of Windows 2000/2003 high availability
Servers, Ensure uptime, Applications & operating system patches, Maintenance releases.
- Applying appropriate security policies, GPOs, Applying system updates and configuration
Changes, Perform backup and recovery duties [Symantec Backup Exec].
- Administer and maintain clustering technology.
- Install, Maintain, and manage MS. Exchange server 2003 and SQL 2000 high availability.
- Implement Firewall HW and SW [Watch Guard Firewall, and ISA Server 2006].
- Create and implement VPN Site to site role by using ISA server 2006.
- Implement and configure Mcafee antivirus Enterprise.


Company Details

Tamima Company for IT and Training

Cairo, Egypt

51-100 employees

Telecommunications

N/A

Jan 2009 to Dec 2009 (11 months)

Education

Commerce in Accounting

Education Details

Commerce

Accounting

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2003 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Orabi

Egypt

2003

A / Excellent / 85 -100%

N/A

Ahmed Orabi
2003

Certifications

Certificate details

MCP, MCTS, MCSA, MCSE, MCITP

Jan 2009

N/A

N/A

N/A

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AccountingActive DirectoryAirlinesAntivirus ServersAviationBackup ServersBankingCitrix Xen AppCreativeEnglishHospitalityHotelsITIT AdministratorIT SpecialistIT System Administrator & Technical Support OutsourcedInformation TechnologyJaz, Iberotel, Solymar, Hotels And Resorts, Madinat Makadi, Tavco Group, Hurghada.LeaderMCP, MCTS, MCSA, MCSE, MCITPManufacturingOrganizerPlannerQatarairways, Alexandria Airlines, Intercontinental AirlinesSoftware DevelopmentSystem AdministrationSystem Administrator Global Brands GroupSystem Center FamilySystems AdministratorSystems Engineer, Sr. Technical SupportTeam LeaderTeam PlayerTechnical SupportTelecommunicationsTop Aviation & Travco Ticketing Travco GroupUbuntuVmware ESXIWindows Server

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Windows Server

Windows Server

: Expert

: Extreme - I love it!

:

5-7 years

Active Directory

Active Directory

: Expert

: Extreme - I love it!

:

5-7 years

Antivirus Servers

Antivirus Servers

: Expert

: Extreme - I love it!

:

5-7 years

Backup Servers

Backup Servers

: Expert

: Extreme - I love it!

:

5-7 years

System Center Family

System Center Family

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Vmware ESXI

Vmware ESXI

: Expert

: Extreme - I love it!

:

3-5 years

Citrix Xen App

Citrix Xen App

: Expert

: Extreme - I love it!

:

3-5 years

Ubuntu

Ubuntu

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

System Administration

System Administration

: Expert

: Extreme - I love it!

:

5-7 years

Technical Support

Technical Support

: Expert

: Extreme - I love it!

:

5-7 years

Team Leader

Team Leader

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Planner, Creative, Organizer, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=195205147&trk=nav_responsive_tab_profilehttps://www.facebook.com/yasser.eissahttps://twitter.com/3issaYasserhttp://system911.blogspot.com/

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