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Yasser Nabil
Solutions Center Manager at El Araby Group of companies & factories
Heliopolis, Cairo, EgyptWork Experience
Business Development ManagerFull Time
Plusways management outsourcing
May 2021 - Present -4 yrs, 2 months
Egypt , Cairo
Solutions Center ManagerFull Time
El Araby Group of companies & factories
Jun 2016 - Present -9 yrs, 1 month
Education
Bachelor's Degree in Law
Ain Shams University (ASU)Jan 1997
Skills
- Contact Center Management
- Customer Support
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- CRM Dynamics
- Microsoft Office Package
- Oracle
- Problem Solving
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Languages
English
Intermediate
Training & Certifications
• Finance for Non-Finance
2017Analysis & Operational Excellence
2017• Call Center Learning Solutions (CCLS(
2015