Yasser Mokhtar Alrahim

Helmy Designs

• IT Manager & Application SupportFull Time

  Sep 2018 - Aug 2020 -1 yr, 11 months

  Egypt , Cairo

  • Job Details:• Managing Data Center Infrastructure. • Implementing / Managing Active directory – Group Policy (Server 2012). • Managing ERP User Security (MS Dynamics GP). • Performing Intensive Health Check systems & IT infrastructure according to certain schedules. • Ensure security of data, network access and backup systems. • Implementing / Management Firewall Fortigate. • Act in alignment with user needs and system functionality to contribute to organizational policy. • Implementing / Management Dynamics 365 Exchange Users. • Implementing / Management / Function Dynamics 365 CRM. • Implementing / Management Service Level Agreement (SLA’s) D365 CRM. • Project Management Dynamics 365 Finance & Operations. • Continuously Collecting Issues and Concern from Departments for ERP Implementation. • Remotely Supporting Retail Branches / Factory. • Purchasing of IT Equipment and software in line within agreed budgets. • Provides emergency on-call support. • Identify the need for upgrades, configurations or new systems and report to upper management.
• Senior ITFull Time

  Jan 2017 - Aug 2018 -1 yr, 7 months

  Egypt , Cairo

  • Job Details:• Managing Data Center Infrastructure. • Implementing / Managing Active directory – Group Policy (Server 2012). • Managing ERP User Security (MS Dynamics GP). • Performing Intensive Health Check systems & IT infrastructure according to certain schedules. • Ensure security of data, network access and backup systems. • Implementing / Management Firewall Fortigate. • Act in alignment with user needs and system functionality to contribute to organizational policy. • Implementing / Management Dynamics 365 Exchange Users. • Implementing / Management / Function Dynamics 365 CRM. • Implementing / Management Service Level Agreement (SLA’s) D365 CRM. • Project Management Dynamics 365 Finance & Operations. • Continuously Collecting Issues and Concern from Departments for ERP Implementation. • Remotely Supporting Retail Branches / Factory. • Purchasing of IT Equipment and software in line within agreed budgets. • Provides emergency on-call support. • Identify the need for upgrades, configurations or new systems and report to upper management.