
Yasmine Mohamed Abdel-Aziz
Junior Software Developer at Advanced Computer Technology
Dokki, Giza, EgyptWork Experience
Junior Software DeveloperFull Time
Advanced Computer Technology
Jul 2014 - Present -11 yrs
Egypt , Giza
- Job Details:• Utilize established development tools including ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET • Analyzing user requirements. • Researching, designing ,developing and delivering technical solutions to clients. • Testing new programs and fault finding. • Evaluating the software and systems that make computers and hardware work. • Developing existing programs by analyzing and identifying areas for modification. • Integrating existing software products and getting incompatible platforms to work together. eg. (Blackboard Learn & Collaborate) • Creating technical specifications and test plans. • Writing and testing code and then refining and rewriting as necessary. • Writing systems to control the scheduling of jobs on a mainframe computer or to control the access allowed to users or remote systems. • Writing operational documentation with technical authors. • Maintaining systems by monitoring and correcting software defects. • Working closely with other staff, such as project managers, graphic artists, designers, developers, systems analysts, and sales and marketing professionals. • Consulting clients and colleagues concerning the maintenance and performance of software systems and with a view to writing or modifying current operating systems. • Investigating new technologies. • Continually updating technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
Technical support EngineerFull Time
DELL
Nov 2011 - Jun 2014 -2 yrs, 7 months
Egypt , Giza
- Job Details:• Manage workflow and service request through Client’s call ticketing system. • Imaging /Re‐Imaging end user desktop and laptop machines • Software installation, configuration, and troubleshooting for end users • Hardware and Software upgrades • Performance of IT support • General Desktop Support/Project Coordination/Move activities • High level of customer focus and strong customer support commitment. • Support, assist colleagues and commit to and be accountable for overall group. • Work with other support groups and vendors to provide seamless support to customers. • Monitor, analyze and address reliability and performance issues. • Analyze problems, develop creative solutions and assess risks/benefits. • Develop strategies for resolving them and preventing future occurrences. • Work with 2nd level support group to assist with application design/development/upgrade testing and implementation. • Assess and address compliance with applicable IP Policies, Standards and Technical controls.
Education
Bachelor's Degree in Information Technology
Cairo University (CU)Jan 2006 - Jan 2011 - 5 yr
Bachelor's Degree in Information Technology
Cairo University (CU)Jan 2006 - Jan 2011 - 5 yr
BA in Information Technology
Cairo University (CU)Jan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
Narmer Language SchoolJan 2006
Skills
- Microsoft Office
- Telecommunication Feils
- Microsoft SQL Server
- Stress Management
- Solution Developer
- C#
- CCNA
- SAP
- HTML
- Application Developer
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
C# .net
YAT·2013