Yasmine Zakaria Abbas

Senior Quality Assurance EngineerFull Time

• Job Details:1) Quality Risk Management Process: - Responsible for some of the system standards(Document Control – Risk Assessment – Change Control – performance indicators – Performance monitoring – Quality Training ), And Operational; Standards (Sourcing approval, Personal hygiene , Protective Clothing , Non-conforming goods) and Mainly Accountable for the “Inline Product Protection". - Facilitator: facilitates implementation of quality operational / system standard requirements, with teams. - Follow up performance monitoring implementation: Operators` procedures adherence, Records` - Compliance to standards, Physical inspection of equipment and its capability to operate effectively, Trend weak points of each operator to set up a corrective action. - Reviews Risk assessment studies, Additional controls, Implementation plan, Process flows, and Validation and Verification studies. 2) Responsible for renewal of third party audits accreditation, ISO 9001, HACCP , BRC. 3) Responsible for renewal of Second party audits accreditation, YUM Brands. 4) Performs internal audit, on all site departments to declare that the site complies with ISO 9001, HACCP, YUM, BRC, HEINZ requirements, and follow up findings closures. 5) Responsible for Change control system implementation. 6) Measure quality Key performance indicator KPI to quantify and evaluate organizational success. 7) Responsible for quality & Food safety system (Procedures, Records, Process sheets, Policy...etc.) ongoing implementation and update . 8) Handle customer complaints sensitively and courteously, to reach customer satisfaction, Trend customer complaints, and Identify corrective and preventive actions to avoid recurrence of complaints, and responsible for the registration of the Customer complaints received. 9) Prepare department monthly reports, which clearly show department progress and communicate it with internal and corporate site managers (Quality Load file - Total monthly sales - RPMU charts - RFT .....). 10) Responsible for the document control process and Registration on the Quality system.