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Yasmine Nader Aref

Assistant manager operations and team leader at HSBC

Cairo, Egypt

Work Experience

  • Assistant manager operations and team leaderFull Time

    HSBC

    Nov 2019 - Present -5 yrs, 8 months

    Egypt , Cairo

    • Job Details:Supervise the day to day operations of the KYC department.  Responsible for the communication with internal and external stakeholders  Communicate goals and targets to the team and stakeholders  Manage the daily performance and the production of the team  Distribute work among the team and delegate tasks to team members  Provide guidance, inspiration and motivation for the team  Discover training needs and provide coaching  Lead team meeting , one to ones and personal development plans  Support and organize team building activities  Analyze data and prepare reports and MIs
  • Quality CheckerFull Time

    HSBC

    Apr 2017 - Nov 2019 -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:Ensure that high quality standards are maintained for all KYC profiles  Work with the KYC analysts to ensure timely completion of profiles  Proactive highlighting of audit and compliance issues to the management team  Analyze the trendy quality issues and provide recommendation for quality improvement  Support and advice KYC analysts in undertaken further due diligence when required  Respond efficiently to all ad hoc requests from business and stakeholder  Provide training and coaching sessions to the KYC analysts  Lead one to ones with the KYC analysts to share feedback and provide guidance  Prepare quality reports and MI
  • French TeacherFull Time

    Sakr immersion school

    Sep 2015 - Feb 2017 -1 yr, 5 months

    Egypt , Alexandria

    • Job Details:Teach students and Present lessons in a comprehensive manner  Develop and issue educational content including notes , tests and assignments  Supervise classes to ensure all students are safe, attentive and learning  Organize supplies and resources for lectures and presentations  Deliver instruction to each student by encouraging interactive learning  Plan and implement educational activities  Attend parent-teacher meetings  Evaluate and document students' progress  Allocate and grade homework, assignments and tests  Observe students' behavior and psyche
  • marketing executive and public relation coordinatorFull Time

    Anova Company

    Jan 2015 - Apr 2015 -3 months

    Egypt , Alexandria

    • Job Details:Part time Job
  • Education

    • Bachelor's degree in Faculty of arts

      Alexandria University (ALEXU)

      Jan 2011 - Jan 2015 - 4 yr

    • High School - Thanaweya Amma

      girard

      Jan 2010 

    Skills

    • Microsoft Office
    • Microsoft Word
    • Microsoft Powerpoint
    • Leadership
    • Communication
    • Quality checker
    • Microsoft Excel
    • Presentation Skills
    • Marketing
    • Information Technology (IT)
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    Languages

    • French

      Fluent
    • Arabic

      Fluent
    • English

      Fluent

    Training & Certifications

    • Business Analysis Foundations

      International institute of business analysis·2021
    • Coaching skills for Leaders and Managers

      Project management institute·2020
    • Basics of Project Management

      IBMI - Berlin - Germany·2019
    • DELF B2

      The french institute·2009
    • DELF B1

      The french institute·2008
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