Yasmine Abdel Rahman

Marketing ExecutiveFull Time

• Job Details: Coordinated with designers and managed all production of marketing materials, including; posters, flyers, labels, brochures, etc. while ensuring that all marketing materials do not deviate from the established.  Handled customers’ inquiries and local/international orders placements in terms of; request for proposals, quotations, shipping details with terms, as well as processing them with the factory.  Developed the website using the internal web administration tools, in addition to testing it in order to identify any technical problems that occur.  Developed new ideas for reaching more end-users’ markets; including e-marketing (e.g. souq.com)  Handled the purchase of organic cotton products from suppliers and negotiated prices.

General ManagerFull Time

• Job Details:Work scope covered the following areas: Marketing & Advertising  Developed the company’s catalog and promotional flyers; including design and pricing.  Implemented new marketing ideas to promote customer loyalty. Sales & Operations  Reviewed monthly and yearly sales’ plans in addition to cost and inventory reports.  Set corporate discount rates and prices.  Reviewed and negotiated contracts with corporate customers.  Investigated and handled customers’ complaints.  Ensured punctual deliveries as well as quality control of all flower arrangements and events. HR & Administrative Department  Supervised the appearance, attendance, and employees’ discipline.  Interviewed, selected and trained newly hired personal and staff.  Calculated salaries’ bonuses and employees’ deductions.  Reviewed all transactions of cash in box, suppliers, receivables and payables. Events Representative  Arranged and managed all types of events.  Ensured flower arrangements match with the setup, including table/chairs’ covers, candles, lighting, etc...  Managed events’ budgets and negotiated terms for each service.

Assistant General Manager Full Time

• Job Details: Handled customers’ complaints.  Monitored the sales process in terms of cost and profit.  Customer service representative.