YS
yasmin sallam
Tele Sales Agent at Nilean Travel
6th of October, Giza, EgyptWork Experience
Nilean Travel
Jan 2025 - Present -3 months
Egypt
- Job Details:Conducted outbound sales calls to potential clients, promoting travel packages and services. Built and maintained strong relationships with clients, providing personalized travel recommendations. Processed bookings and payments efficiently and ensuring accurate transaction records. Monitored market trends and competitor activities to identify new sales opportunities.
Customer Support Representative
Crystal Tours
Jun 2024 - Dec 2024 -6 months
Egypt
- Job Details:Provided exceptional customer service by promptly responding to inquiries and resolving issues. Coordinated travel arrangements, including accommodations and transportation. Managed customer accounts and maintained accurate records of transactions. Handled customer complaints and feedback with professionalism and ensuring timely resolution.
Education
Bachelor's Degree in Accounting
Helwan UniversityJan 2022
Skills
- Accounts Receivable
- Accounts Payable
- Recording journal entries
- Trial Balance
- Adjusted Trial Balance
- Closing and Adjusting Entries
- Salesmanship
- customer relationship management
- Client communication
- Travel package promotion
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Languages
Arabic
FluentArabic
FluentArabic
FluentEnglish
AdvancedEnglish
IntermediateEnglish
Intermediate