YE
Yasmin Elsayed
Client Service Representative at Saudi German Hospital
Montaza, Alexandria, EgyptWork Experience
Saudi German Hospital
Jan 2024 - Present -1 yr, 6 months
Egypt
- Job Details:Strong interpersonal skills to effectively communicate with patients, healthcare providers, and other staff members, ensuring clear and concise information exchange and maintaining a positive patient experience. Understanding and proficiency in medical terminology related to physiotherapy treatments, diagnoses, and procedures is crucial for accurately handling patient records and communicating with healthcare professionals. Ability to organize and prioritize tasks effectively in a fast-paced environment, ensuring smooth workflow and timely completion of administrative duties. Being meticulous and detail-oriented when handling patient records, scheduling appointments, and completing administrative tasks to ensure accuracy and compliance with regulatory requirements.
Elite Hospital
Aug 2023 - Jan 2024 -5 months
Egypt
- Job Details:Clear and effective communication with clients, visitors, and colleagues. Providing exceptional service to address inquiries and ensure a positive experience. Efficient management of appointments, schedules, and administrative tasks. Handling multiple tasks simultaneously with attention to detail. Prioritizing tasks to ensure timely completion. Proficiency in assessments and evidence-based treatments. Effective interaction with patients and healthcare teams. Competence in hands-on techniques for pain relief and mobility. Designing personalized exercise programs for rehabilitation. Analyzing challenges to adapt treatment strategies effectively.
Customer Service AdministratorFull Time
Kasr elshefa hospital
Jul 2019 - Aug 2023 -4 yrs, 1 month
Egypt , Alexandria
Education
Bachelor's Degree in Accounting
Alexandria University (ALEXU)Jan 2019 - Jan 2023 - 4 yr
Skills
- Microsoft Office Package (Word, Excel, PowerPoint)
- Technical Proficiency
- excellent communication
- Professionalism
- Multitasking
- organization
- Time Management
- Problem-Solving
- Customer Service
- Attention to detail
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Languages
Arabic
FluentEnglish
Beginner