Basic Info

Yasmina Ghannam

Less than 1 year

Nasr city, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support Agent - UP Q at Xceed - TE Data Account

Experience Details

Technical Support Agent - UP Q

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Xceed - TE Data Account

Cairo, Egypt

More than 1000 employees

Internet/E-commerce

N/A

Jun 2016 to Sep 2016 (3 months)

Education

Bachelor's Degree in Electrical and Computer Engineering

Education Details

Bachelor's Degree

Electrical and Computer Engineering

Higher technological institute, 10th of Ramadan city, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher technological institute, 10th of Ramadan city
2011 - 2016

Training and Courses

Training/Course Details

CCNA

Aug 2013

Gateway learning center

N/A

Training/Course Details

VOIP

Aug 2015

Gateway learning center

N/A

Training/Course Details

PLC and SCADA

Aug 2014

New Horizons Learning Centers

N/A

Training/Course Details

Android & Arduino

Apr 2016

Egy-spark training center

N/A

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

Android & ArduinoArabicCCNACiscoCommunicatorCustomer ServiceCustomer-orientedDetails-orientedE-commerceElectrical And Computer EngineeringEnglishFrenchHard WorkerInformation Technology (IT)InternetMCSEPLCPLC And SCADAPlannerSupportTechnical Support Agent - UP QTelecommunicationVOIP

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Beginner

: Intermediate

Tools and Technologies

CCNA

CCNA

: Advanced

: Extreme - I love it!

:

Less than 1 year

VoIP

VoIP

: Advanced

: High

:

Less than 1 year

PLC

PLC

: Advanced

: Medium

:

Less than 1 year

Telecommunication

Telecommunication

: Intermediate

: High

:

Less than 1 year

MCSE

MCSE

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Cisco

Cisco

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Information Technology (IT)

Information Technology (IT)

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

CCNA

CCNA

: Advanced

: Extreme - I love it!

:

Less than 1 year

VOIP

VOIP

: Advanced

: Extreme - I love it!

:

Less than 1 year

PLC

PLC

: Intermediate

: Medium

:

Less than 1 year

Android & Arduino

Android & Arduino

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Communicator, Hard worker, Customer-oriented, Details-oriented

Online Presence

https://www.facebook.com/yasminaa.ghannam

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