Basic Info
Yasmeen El Gindy
8 years
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
|
Financial Dep. Assistant at Orchidia pharmaceuticals
Experience DetailsFinancial Dep. Assistant Administration Experienced (Non-Manager) N/A Company DetailsOrchidia pharmaceuticals Egypt N/A Pharmaceuticals N/A
Oct 2013 to present (3 years 9 months)
|
|
Receptionist and PR at Modern Avenue Semi-International School
Experience DetailsReceptionist and PR Customer Service/Support Experienced (Non-Manager)
Handling inbound and outbound calls plus the face to face communication; Dealing with the current parents’ concerns and complaints. Company DetailsModern Avenue Semi-International School EL Obour city, Egypt 51-100 employees Education www.mas.edu.eg
Sep 2011 to May 2012 (8 months)
|
|
International Account Advisor - CS at Vodafone New Zealand International
Experience DetailsInternational Account Advisor - CS Customer Service/Support Experienced (Non-Manager)
– Dealing with Vodafone New Zealand customers. Company DetailsVodafone New Zealand International (multinational) 6th of October City, Egypt More then 1000 employees Consumer Services www.vodafone.com
Mar 2009 to Mar 2011 (2 years)
|
|
International Account Advisor - CS at Vodafone New Zealand International
Experience DetailsInternational Account Advisor - CS Customer Service/Support Experienced (Non-Manager)
– Dealing with Vodafone New Zealand customers. Company DetailsVodafone New Zealand International (multinational) 6th of October City, Egypt More then 1000 employees Consumer Services www.vodafone.com
Mar 2009 to Mar 2011 (2 years)
|
|
International Account Rep. - CRM Dep. at General Motors Middle East – (Raya Contact Center)
Experience DetailsInternational Account Rep. - CRM Dep. Customer Service/Support Experienced (Non-Manager)
(Customer Relationship Management). Company DetailsGeneral Motors Middle East – (Raya Contact Center) (multinational) 6th of October City, Egypt N/A Consumer Services www.raya.com
Jun 2007 to Mar 2009 (1 year 9 months)
|
|
Sales Representative – (Business Analyst): at Ameco Tech Corp.
Experience DetailsSales Representative – (Business Analyst): Customer Service/Support Experienced (Non-Manager)
Dealing with the American business owners in USA to offer them advertisements on a Company DetailsAmeco Tech Corp. Abasiya, Egypt 501-1000 employees Consumer Services N/A
Oct 2007 to Feb 2008 (4 months)
|
Achievements
Creating archiving system at my current company, to save the whole Finance Dep. Documents
Education
|
Bachelor's Degree in Mass Communication
Education DetailsBachelor's Degree Mass Communication Ain Shams University, Egypt C / Good / 65 - 75% TV Editing Radio Journalism PR N/A Ain Shams University
2001 - 2005
|
|
High School - Thanaweya Amma
High School DetailsThanaweya Amma El Nabawia Musa Egypt 2001 A / Excellent / 85 -100% N/A El Nabawia Musa
2001
|
Certifications
|
ICDL
Sep 2007
Certificate detailsICDL Sep 2007 N/A N/A N/A
N/A |
Training and Courses
Training/Course DetailsCustomer Serviuce Mar 2009 Vodafone International CS, Soft Skills, Language Skills |
Last update more than 11 months ago.
Profile Skills and Keywords
AdministrationArabicCommunicatorConsumer ServicesCustomer ServiceCustomer ServiuceCustomer-orientedEducationEnglishFinancial Dep. AssistantGeneral Motors Middle East (Raya Contact Center)Handles StressI Like Be AppreciatedICDLInteractiveInternational Account Advisor - CSInternational Account Rep. - CRM Dep.Mass CommunicationOrganizerPharmaceuticalsReceptionist And PRSales Representative (Business Analyst):SupportVodafone New Zealand InternationalSelf-assesed Skills
Key Skills
Communicator, Customer-oriented, Organizer, Handles Stress, InteractiveOnline Presence
