Yaser Mohamed Saeed Oudeh

Senior IT Projects ManagerFull Time

• Job Details:Managing a program that includes Enhancements & Operations for a set of 5 projects at a government client in Abu Dhabi. Projects such as Client Government Portal, Abu Dhabi Identity Access Management system, Abu Dhabi Integration and Service Bus, Abu Dhabi Government Mobile Portal and Services App, Abu Dhabi Correspondence and Content Management Systems. ▪ Overall Program responsibilities include: o Main POC for all Service Lines and Projects delivery, that includes Service line overall Reports, Resource Management, Contractual & Financial, discussions, Coordination of new tenders, Process building and alignment, Various Projects Stakeholders mgmt. ▪ Release Management responsibilities include: o Manage and lead new requirements discussion, Efforts estimation, New Projects Planning, Development, QA and UAT planning. Own and manage project plan and maintain communications with stakeholders. ▪ Operations Management responsibilities include: o Manage support and maintenance of all 5 service lines maintaining availability and incidents/service requests within SLA and reports submission, plan and maintain patching, content deployments and maintain changes within agreed timelines with no impact on systems availability besides managing communications with stakeholders in case of major changes / new requirements. ▪ Technologies/Solutions managed: Oracle WebCenter Portal, Oracle WebCenter Content, Oracle WebLogic Suite, Oracle WebLogic Server Management Pack Enterprise Edition, Oracle SOA Suite, Oracle SOA Management Pack Enterprise Edition, Oracle Database, Enterprise Edition, Oracle Real Application Clusters, Oracle Service Bus, Solaris and Linux infrastructure, JIRA, Manage engine, App Manager, Internet Vista, Hudson, Selenium scripts, Apache Subversion.

Senior IT Projects ConsultantFull Time

• Job Details:Responsible for the delivery of a set of Infrastructure projects for a confidential governmental client. Main duties included Planning and Defining Scope, Activity Planning, Resource Planning, Developing Schedules, Budget development and Time & Cost Estimation.

IT Projects and Support ManagerFull Time

• Job Details:Responsible for the delivery of projects, support, contracts and vendors’ management for a Government client in Dubai in an environment of ISO20001 / PMI for a user base of 6000+. Responsibilities: • Manage and lead a team of 21 direct and indirect IT project management/sourcing / technical support personnel to deliver top services with outstanding customer service, service availability within the organization. • Assist in defining and embedding business case, benefits realization management, business change management, stakeholder engagement strategies, planning and training. • Responsible for vendors’ management and strategic sourcing for IT enterprise systems. • Prepare budget and manage cost expenditure of Software Support / outsourcing contracts. • Prepare reports for senior management on progress of Support, Projects and Contracts based on DGEP (Dubai Government Excellence Program). • Create and maintain a training program for business, customer service and technical knowledge. • Manage contracts for core enterprise systems. Setup, negotiate, renew SLA/SOW and contract for each system, and achieve financial cost cuttings while maintaining highest possible support to systems. • Project manage key enterprise projects based on SOA starting from the business case until closure (full SDLC). • Review documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. • Plan test schedules or strategies in accordance with project scope or delivery dates. • Coordinate UAT and bug tracking/resolution between the product and development teams Achievements: • Managed a budget of AED 62 M and achieved cost savings of AED 6.1 M while maintained high quality of services to business. • Negotiated and achieved a deal with a vendor to carry out development and implementation of a new Compliance system (Inspection System) worth AED 3.8 M with no any charges to the client. • Defined, implemented and embedded formalized Change and Configuration Management processes. Projects: • Project managed and delivered ERP (Microsoft Dynamix AX) system and several.Net and JAVA systems such as Inspection system, Hyperion Budgeting system that enhanced functionality and user productivity.