Yara Hamada
Sales Manager at Nafham
Maadi, Cairo, Egypt- Microsoft Office
- Customer Service
- Customer Care
- Communication
- Customer Support
Work Experience
Social media specialistFull Time
Solutions corp/ Freelancing
August 2016 - October 2019 • 3 yrs, 2 months
Education
- Alexandria University (ALEXU)Jan 2006 to Jan 2014 · 8 Years
Bachelor's Degree in Accounting
- Franciscan's sisters School Jan 2006
High School - Thanaweya Amma
Skills
Tools and Fields of Expertise
- Microsoft Office
- Customer Service
- Customer Care
- Communication
- Customer Support
- Arabic
- Customer Satisfaction
- Communication skills
- Computer Skills
- Client Relations
- Customer Relations
- Public Relations (PR)
- Problem Solving
- Administration
- Business Administration
- Customer Service
- Adminstration
- Google Docs
- CRM
- Microsoft Powerpoint
- MS Office
- Microsoft Word
- Sales
- Office management
- Tourism
- Project Management
- Social Media
- Sales
- Call Center
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Hotel Excellence
Marriott chain·2011Customer service
NSGB ·2007