profile-img

Yara Hamada

Sales Manager at Nafham

Maadi, Cairo, Egypt

Work Experience

  • Sales ManagerFull Time

    Nafham

    Aug 2020 - Present -5 yrs, 1 month

    Egypt , Cairo

    • Job Details:• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies. • Organized promotional events and interacted with community to increase sales volume. • Targeted new markets and increased sales through proactive sales and new strategies. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Drove new sales processes improvements which resulted in sales growth and improved profit margins. • Developed individualized plans to help sales executives reach their monthly target within predetermined timelines.
  • Scrum MasterFull Time

    Aria Systems, Inc

    Apr 2019 - Mar 2020 -11 months

    Egypt , Cairo

    • Job Details:* Hosts daily team meetings to get updates on the progress of the project. * Facilitate for the team for better creativity and tries to improve the efficiency of the development team. * Responsible for managing the scrum process with the coordination of scrum team in Agile methodology. * facilitates communication and information exchange between external groups and the project team. * Host regular sessions to share updates with product stakeholders about how the project is progressing (or not). * Responsible to remove the impediments for the scrum team. * Arranged daily stand-up meetings, facilitate meetings, schedule meetings, demo and decision-making processes in order to ensure quick inspection and proper use of the adaptation process. * Helps the product owner to make the product backlogs in good shape and make them ready for the next sprint.
  • Branch ManagerFull Time

    Visage Clinics

    Jun 2018 - Oct 2018 -4 months

    Egypt , Cairo

    • Job Details:* Managing objectives sitting, coaching & performance monitoring of PR team. * Designing & implementing strategic sales plan that expands the company’s customer base and ensures its strong presence. * Achieving growth and hitting sales targets by successfully managing the PR team. * Uncovered and resolved strategic and tactical issues impacting sales management and business operations. * Gathered and reviewed customer feedback to improve operations. * Planned large-scale events with the sales manager in GYMs and Clubs.
  • Social media specialistFull Time

    Solutions corp/ Freelancing

    Aug 2016 - Oct 2019 -3 yrs, 2 months

    Egypt , Cairo

    • Job Details:* Created social media content with consistent content and tone to increase engagement with customers * Wrote a succinct, accurate, intelligent, and creative copy to drive traffic. * Collaborated with advertising, online marketing and management teams to ensure campaigns were perfectly timed. * Maintained company's social media presence by posting messages, answering posts and monitoring moderators' responses.
  • Education

    • Bachelor's Degree in Accounting

      Alexandria University (ALEXU)

      Jan 2006 - Jan 2014 - 8 yr

    • High School - Thanaweya Amma

      Franciscan's sisters School

      Jan 2006 

    Skills

    • Microsoft Office
    • Customer Service
    • Customer Care
    • Communication
    • Customer Support
    • Arabic
    • Customer Satisfaction
    • Communication skills
    • Computer Skills
    • Client Relations
    View More

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Hotel Excellence

      Marriott chain·2011
    • Customer service

      NSGB ·2007
    Share this Profile