Yara Hazem Saad

Facilities ManagerFull Time

• Job Details:Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.). • Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to client’s satisfaction. • Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams. • Hold regular meetings with Landlord, ensuring that terms of lease are being provided to cliente.g. external maintenance, central plant management. • Space evaluation and planning, updating of floor plans using clients architect partners • Responsibility for meeting KPI’s and SLA’s defined within the contract. • Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc. • Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles • Site Inspections (with other members of Facility Team): • Daily cleaning • Heating, ventilation, air conditioning • Landscaping (when present) • Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues. • Establish and operate the information systems necessary for effective scheduling and recording of contract work. • Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts. • Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.). • Negotiate, renegotiate and maintain contracts with vendors. • Planning and budgeting of internal fit out works and technical installations. • Purchasing of furniture, organization of internal departmental office/space moves. • Manage a team of receptionists and an Office Services Coordinator/ Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices etc. (roles not present on every site). • General administration of department, (holidays, training, performance reviews etc.). • Updating and maintaining official safety documents, liaise with government authorities.

Assistant Facilities ManagerFull Time

• Job Details:Manage the team providing all soft services requirement to the site(s), including reception, mail operations, meeting & events, cleaning, waste & recycling, vending & food services • Managing all financial spent / PO creation / GRs for the Facilities team • Raise Purchase orders. • Review invoices and Purchase orders for reporting any financial/budget related issues for facilities. • Support work order completion and closeout and customer acknowledgement of fulfilment. • Managing the reception team. • Monitor and maintain office equipment and supplies • Manage and maintain regular contact and meetings with relevant vendors - to report on issues, recommendations and cost estimates • Weekly walk-round with the vendor cleaning manager ensuring cleaning quality standards are maintained • Manage Trouble Ticket (Remedy) requests (helpdesk) - interface with internal customers and action queries promptly in line with service level agreements • Manage daily health & safety issues – maintaining regular scheduled meetings and records of the fire and safety teams/fire drills/safety equipment/training • Assist in the organizing of internal and external Client events • Managing the quality of conferencing facilities • Manage food and kitchen facilities – provide direction to housekeepers

Facilities coordinatorFull Time